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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC wasn't kicking on. Apparently, the common wire to the transformer wasn't connected. So, I was gonna do everything myself but I didn't know where to find the transformer and it was upstairs. My wife did an over the phone claim with AHS and she was able to get someone really fast. They sent out Armer Corp. and they took care of the problem. So far, I'm pleased with AHS.
My toilet was giving me problems and AHS sent out the tech from Greenway Home Services. He came out and fixed it. But then it wasn't flushing right again. It would flush once, then if you'd do it again, it wouldn't take the toilet paper down. The tech tried to fix it and he was wonderful. Every time he came, he wasn't flabbergasted. I've had him before, too. He came for that toilet but it was for something different. There was a leak and my water bill was really high. It turned out that the toilet was running and that gave m... read more
Submitting a claim to American Home Shield is fairly simple. I just go through an online process and their website is super easy to use. When I had an air conditioning issue, their contractor Anytime Air Conditioning and Heating LLC came out sooner than expected. When I thought they would come in about a week's timeframe, they came out the next day. It was awesome. Their tech came in and told me exactly what was happening. He fixed the issue in 30 minutes or less and it was a smooth process. Things have been good so far sinc... read more
We purchased the home in Elgin and they offered Home Shield when we bought the house. It would guarantee for things. We submitted a claim online but we couldn't get through with all the people on the internet so we called the second time. Sears came out quickly and they did a nice job.
Home Shield is fine but they cost too much. We’re paying too much a year. And before the contractor even walks in the door, we have to pay them out. The monthly or yearly payment is one thing and then paying somebody else to come in and do the work, it adds up too much, especially now when no one’s been to work in over two months. We have no control over that but they need to be more lenient with the customers. My wife asked about dropping them but if we do and things break down, then what would we do? We’re caught in the mi... read more
I've had different contractors and the professionalism is pretty much the same. It's just getting along with some people better than others, which is kind of a personality deal, but the contractors have been pretty good.
Every time we have to use our home warranty we receive great service. We have used our home warranty for furnace repair, replace a hot water tank and re-keying and every experience has had good response time and the technician is very helpful and efficient.
AHS has been timely and reasonable. They were able to contact and reserve an A/C repairman on Phx’s first 95 degree day...quite a feat.
They were very prompt and helpful. The assigned a company and they called with the time frame that I was told. I would recommend American Home Shield
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.