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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made previous claims with Home Shield and I was very dissatisfied with the contractor's service. I requested another company to come out and they sent Nice Guys. So, whenever I have a claim with washer-dryer issues, I especially request Nice Guys to come out. They are exactly what their company is named and have held up to their standards. They are excellent and I love them.I'm also having an issue with my garage door and the contractors have come out here several times to work on it. They replaced the master board, the ch... read more
We had water leaking into the hallway. I submitted a claim online with AHS on Sunday. There wasn't an option to select "Other" and input my own description. That option could have helped. Since I didn't know how to categorize the issue, I put "faucet". We needed the faucet repaired. The next business day when I was able to get ahold of the plumbing company, I went into more detail with them about what the issue was. The plumbing company said that they would be out within the next 24 hours. They came on Tuesday.The company wa... read more
American Home Shield is great. I've had them since October and I like it. It's very important to have it when you purchase a new home. We negotiated pretty hard to have AHS included. I called in to file a claim and it was great dealing with their rep. It was really easy and friendly. Then we were in the hospital during the time of the service. So, we had someone in the house to let Plumb Genius in. But the service went very smoothly.
Timely complete service everything that we signed up for I’m really glad that we have American home shield
My Realtor just told me Home Shield is pretty good and I read their reviews and people seemed to be happy with them. Everything went well with my AC unit claim. I just didn’t know that I was gonna spend 490 bucks to refill the Freon because they only cover 10 bucks a pound and the tech had to fill up 7 pounds of it. If Home Shield could cover a little more than 10 bucks a pound and if we could meet halfway, that would be nice. But the tech from Doctor Cool was awesome and knowledgeable. He knew his stuff and he explained eve... read more
We had an appliance issue and the guy from Lakeland Appliance Service came out. He always had a mask on and gloves and he did everything he needed to do. He had to order some parts and come back, which was fine. Everything was good. I was happy with the service and it was very smooth.
The service technician was professional, knowledgeable, and friendly. Even when we had a follow-up appointment, the service was still great. Our A/C unit is very old, so we were hoping they could fix it to their best to their ability and they did.
It’s been easy to set up a service request, get updates by text/email, and the contractors have been responsive
I called Home Shield on the phone, and then they picked a contractor for me that's in my area. They told me that they would send an email or a text message verifying who was coming out and I can give them a call if I needed to. Everything was done perfectly. And then, CAL-HOME was right on time. The tech called me 30 minutes prior to his arrival. He got right to the point, told me what I needed, told me the garbage disposal was old and it needed replacing, then he went to work. They did a great job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.