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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I quit Choice Warranty and we tried American Home Shield. It's been good so far. My smaller air conditioning unit was not turning on so I filed a claim online. They contacted me and set me up with a local vendor. The tech from Bryant's showed up and my wife dealt with him. She said he was personable and professional. He was efficient and he knocked it out. He said the starting capacitor was bad and he replaced it.Last year, it took AHS a month to approve fixing the compressor. And we had a dryer that’s relatively new and it ... read more
I like the convenience of having AHS. I like that I can call and get stuff fixed, and I like knowing that it’s gonna be fixed right. Recently, I had an issue with the timer on my clothes washing machine. Also, when you shut the door of my microwave, the motor would come on but wouldn't go off. American Home Shield sent out A-1 Appliance and the techs had to fix my microwave three times. Then they told me that they couldn’t fix it and it had to be replaced. American Home Shield called and I told the lady who was supposed to s... read more
The seller bought us the policy with American Home Shield when we purchased our home. We have made three claims so far with the company. Two were for plumbing issues and one was for locksmith service. All three service calls were scheduled promptly and the technicians arrived on time and fixed our issues correctly the first time with no call backs needed. I am 100% satisfied with the service provided by American Home Shield.
Lex’s was awesome. We’ve used them before we started working with AHS and we were really happy that they were a contractor that AHS works with and that for when you have a plumbing issue, you can select from a few different plumbing contractors. Luckily, Lex’s was one of those. They were just 10s across the board. Every time we work with them, it seems they do some little thing that’s above and beyond. They’ll notice things and when they come out to work on something, they’ll point out to you. They say that this could be a p... read more
Booking my claim with American Home Shield was really easy. I was able to do that online and their website was super easy to use. Their tech from Dan’s Pro-Lock was early for our rekey and he was quick. This was an easy 75 bucks to have someone come do a rekey for us.
David’s Appliance Services came out and they hooked up the stove. They did a good job. We had a problem with our dishwasher though. It broke a few years back, and the part fell out. Somehow, one of the kids threw the part away and they wouldn’t replace the dishwasher. I don’t understand that. We’re still using it without that upper part spring and it doesn’t do the job washing the dishes. Still, we’ve used American Home Shield for quite a few years and once we get past the robo talk, it works okay. I prefer to talk to somebo... read more
The guy from US Air was pretty knowledgeable about his job and he got everything fixed in one trip. I have no issues with how Home Shield has been handling things. I like it right now.
I've had a really good experience with American Home Shield. I went online and put the claim for my shower. I got Plymwr Plumbing's phone number and I contacted them right there and then. The lady was very helpful and professional but she apologized because they didn't have anyone to come in right away. But I have another bathroom. So I told her not to worry about it. They were able to schedule me within a couple of days. When their plumber came in, he checked it out and there was some part inside the faucet that he needed s... read more
American Home Shield is fine compared to other warranty programs. I had a different warranty company before and it didn't work out well. I'm satisfied with AHS. I normally call them when I have a claim and it's pretty easy when you can get somebody in person. Their reps are pretty good. They gave me All City Appliance as my contractor to work on my washer. I submitted the claim and it was maybe five days later that the contractor came out. They were great. My washer is fine and I have no issues.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.