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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I lived in Virginia, I had American Home Shield for about two or three years and I've been satisfied with them. I only had to use them twice. Something went wrong with my stove then and a year or two later, something went wrong with my refrigerator. They were right on time. So, I had decided after we moved out here in North Carolina, once my warranty was up, I was gonna go back to American Home Shield. The McMahon Plumbing technician was professional and friendly. He explained what he was doing, took care of it, and wor... read more
The wires to our heat pump were chewed through by vermin, and it was disappointing to find out that after I paid the monthly plus the $100, they didn’t cover it. It is what it is though. That was an issue that was part of the contract, and there wasn’t anything that I could do about it. It’s part of their rules, which is unfortunate because one of the most common things that happen with wiring is that rodents can get to it. I still think Home Shield is a good investment though.
Pass experience and service offered and professionalism of the company’s used to service my request. Even though repair on the refrigerator fail a week after the repair.
There was something wrong with the light fixture thing that holds the bulbs. Submitting a claim for it to AHS was fine. All I did was call on the phone and tell them what I needed and went from there. Everything worked out well. The guy came out and he repaired everything and he left. Since the repair, it's been wonderful. It's still working, no problem at all.
I’ve been with American Home Shield for 10 years just to get things covered and when the air conditioning wasn't working, I called them. The contractor found a couple of wires that had come loose. The AC is now cooling and our home has returned to normal with the repair.
So far it’s been a wonderful experience . I am impressed by the quality of service so far.
Had to replace the duct work on my ac unit due to water damage. Filed a claim on Saturday, they didn't respond until Tuesday. I did call them and left a message on Monday. Other than that, everything was smooth like southern whiskey.
I called in a claim for my air conditioner when it was not cooling properly. Ice Man Cooling and Heating was assigned as the contractor and the following day, their technician came out. Everything was great. They were very professional and timely so we were pleased. There's peace of mind with American Home Shield. When we initially bought the home four years ago, the home warranty was included in the home purchase. Our water heater went out so we used their service at that time as well.
I called Home Shield and said the machine doesn't work, and they said they would send somebody out. They did the next day and the tech asked me if I wanted original parts or Chinese. I said, "Chinese parts, forget. I want original." He said, "I'll be back tomorrow." He came back that day and installed the Carrier parts and that was it. The contractor was very professional, clean, and timely. I'm very happy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.