This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS's website is very good and the program is working well. We have an older house and it seems like there is always stuff going on with it. We had a water heater that wasn’t firing up and On Time Plumbing came out. I wasn’t there, but my wife took care of it. She said that the contractor was very professional. He was wearing a mask, which we appreciated, and he fixed it within 20 minutes. We couldn’t be any happier. The experience was effortless. I really like that when I place a request in for something to get fixed, AHS f... read more
Rescue Your Air replaced the compressor in the air conditioning unit. They had the wrong part on the truck but they came right on back the next day. The AC now works way better than the one that was originally in here when I bought the house. It’s 10 degrees stronger. Everything seems to be working great with AHS. They do what they say they’re gonna do and that’s all I really care about.
Every year something happens with our AC. We would set it on a certain temperature like 75 but it would never get under 77. It was shutting off. The techs from Trademasters came out and looked at everything--compressor, outside unit, everything upstairs in the attic, everything is new. But finally figured out it was a control board, which we never knew we had. They had to order a new control board and replaced it. It's been fine ever since. However Last night, the AC was doing the same thing. We had it set on 75 and it would... read more
Our garbage disposal wasn’t working so AHS sent someone from B B Lewis Plumbing who tried to fix it but he had to replace it. And we had a leak on our guest bathroom, under the sink. He had to change one of the caps and that was it. The response is pretty good with AHS. I always get things fixed. And most of the time the vendors that they use are very good.
I can't say how great American Home Shield has been. I like the feeling of knowing I am protected. Especially with my husband not being able to fix things as well as he used too. . We have had several items that needed repair with no fault of anyone just kind of like when it rains it rains. Our dishwasher handle broke, garbage disposal needed replaced, microwave had to be replaced and recently our ice maker was replaced. You do have to be patient because you have to wait for the parts to come in and reschedule another servic... read more
My recent plumbing claim with AHS went well. We moved in to a new home and there were just several things that needed to be addressed with the plumbing. The claim was handled professionally and on time, and everything was resolved. They handled this claim well, so that's all we are looking for.
ARC came out to fix the ice maker and to check the hoses of the ice maker because it makes a lot of noise when it makes the ice. The tech replaced the ice maker, the hose, some kind of a filter, and one other little part. He had to order the ice maker and then he came back out within a couple of days. I’ve been satisfied with the vendors that Home Shield has sent to the house.
The microwave has been giving me a lot of headaches, and John came in and assessed it immediately. He came back soon after with the correct part. He removed the microwave, which weighs a ton, and he took it down by himself and worked on it. Shortly after, it worked. I was thankful because I use the microwave every day for easy little items to speed things up. He also noticed that the gasket in the refrigerator was sticking, pulling and hard to open every time you opened the door. He took care of getting that as well as a lit... read more
AHS's coverage was worth it and quick. I was able to book the day after when I was free. It was really convenient and timely. I had a claim for two circuit breakers that popped and weren't coming back on. It kept popping. I don’t know if it was damaged, but the contractor replaced one and fixed the other one. It's working great now. He was on time, friendly, courteous, and professional. He got to business and was done quickly and went about his day.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,445 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.