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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,915 reviews
David Sharpley's profile image
David Sharpley 
4 years ago

They’ve been great to work with. I had one claim out of 4 that took a little longer than I wanted it to... 

Business response:

Hi David, Thank you for your feedback! 

Eduardo Ribay's profile image
Eduardo Ribay 
4 years ago

when service contractor to come to the house where immediately response to issues to be hacked and recommend if repair or replacements are needed. 

Business response:

Hi Eduardo, We are grateful for the time that you've taken to share your American Home Shield experience. Please let us know if you need any assistance in regards to your warranty in the future. Have a great week. 

Lance's profile image
4 years ago

The problem took a few visits to diagnose and repair correctly and AHS stood with us the whole time and made sure the job was done correctly with no extra charge to us. 

R. Eubanks's profile image
R. Eubanks 
4 years ago

I have received excellent service on every service called placed. 

Business response:

Hi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Debra Garland's profile image
Debra Garland 
4 years ago

Very quick response. Companies affiliated are quick, efficient and professional 

Business response:

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us. 

Jimmy Dowdle's profile image
Jimmy Dowdle 
4 years ago

This would be a 5 if AHS would allow clients the option of using their own contractors to provide the needed service and the cost for this protection is getting very high. 

Thomas R.'s profile image
Thomas R. 
4 years ago

From the time I notified AHS that my AC wasn't cooling to the completion of the job. Everyone was very professional and the service I received was top notch. 

Carol's profile image
4 years ago

Professional and friendly. Gets company out quickly. 

Business response:

HI Carol, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Anonymous's profile image
Anonymous 
4 years ago

Still not totally happy with how they determine what they cover once a job has been accepted 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,915 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.