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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,732 reviews
Kathy Morrison's profile image
Kathy Morrison 
4 years ago

Always available, professional, reasonable rates, coverage is outstanding 

Business response:

Hi Kathy, We are pleased to hear that you've enjoyed AHS and the coverage we provide! 

Jolanda's profile image
Jolanda 
4 years ago

The service is great. Like the ease of scheduling and the convenience of having vetted professionals that I trust based on the American Home Shield brand name. 

Business response:

I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care! 

John Snyder's profile image
John Snyder 
4 years ago

Took some time to get the vendor to my house 

Business response:

Hi John, Your feedback is more than appreciated! 

Karen's profile image
Karen 
4 years ago

AHS always sends the best in the business to make repairs 

Business response:

Hi Karen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jeff's profile image
Jeff 
4 years ago

They are responsive, and use good providers. I've never had them turn down a claim. They've saved me thousands of dollars. 

Business response:

Hi Jeff, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Brenda Velez's profile image
Brenda Velez 
4 years ago

Always prompt in responding and processing claims. 

Business response:

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Bobby Sams's profile image
Bobby Sams 
4 years ago

Good service when needed, easy to contact 

Business response:

Good afternoon Bobby, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Courtney's profile image
Courtney 
4 years ago

Good customer service and a good value. I am glad I signed up for the service it give me peace of mind 

Business response:

Hi Courtney, It is a pleasure to hear about the excellent service AHS has provided you. I hope you continue to enjoy the repairs we provide at a cost effective price! 

Kelly's profile image
Kelly 
4 years ago

I have only had 1 issue with them and covering a repair. It had to do with a slab leak. It didn't do enough damage to get them to pay for the complete plumbing issue.... leak happened 3 weeks later..... and they again only wanted to patch. So we ended up paying a lot of money out. But every other time it's been great! 

Business response:

Hi Kelly, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,732 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.