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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
James our technician was professional, prompt and provided excellent service. Came in figured out the problem with our icemaker, ordered the part and had it fixed a couple of days later. Could not have gone more smoothly.
There was a leak outside the tub and we had a little bit hard time in describing online what the issue was. This bathroom is upstairs and the water started dripping under the bathroom between ceiling. The technician was nice and quick. He was really efficient. He did good. This happened in a rental property and my tenants had three children. So the quick service affected them very good. Everything went smooth and nice, especially the time being. I didn't have to wait for weeks and the problem was solved in one visit. They ju... read more
Since I've used Home Shield, they've always been quick. I submit claims online. I also got a program in my phone that gives me the list of whatever I needed to be covered and it gives me a time or a contractor. I've had two instances with contractors and both times, they contact me within a good time, at their word when they would show up, timely and personable. It's old-fashioned good service and I couldn't ask for more. For my last claim, the contractor was outstanding. I even gave them a callback and complimented the youn... read more
I submitted a claim to American Home Shield because the garage door opener stopped working. I called them and talked to a representative. I've been with AHS for a while now and it was my first time calling. It was nice. She was very professional. She told me the contractors should be getting in touch with me within 24 hours, and they did. It wasn't even 24 hours. The contractor was A1. He came at the time he said he was gonna be there. He got it done. It was perfect. I haven't had any issue so far with AHS and out of pocket ... read more
We had two gas leaks in a couple lines and a carbon monoxide leak in the furnace. The response was quick. We got somebody out right away. The contractor put in a new valve, tightened the other connection on the other one, and then had to put furnace cement somewhere in the furnace to stop that carbon monoxide leak. They fixed it. We were extremely happy with it. I would recommend them.
We had a leaking bathroom faucet at a sink in the bathroom and it needed to be fixed. The faucet unit needed to be replaced in order to fix the leak and make sure that it was not gonna happen again. I originally submitted my claim online to the American Home Shield website, and the response by email was that Immediate Response Plumbing was going to take care of servicing the request. And online, American Home Shield immediately took the $75 fee for a home repair. So, that was done in advance of Immediate Response of making a... read more
I sell real estate and have sold AHS for years. I have a warranty on my own house and my son's house. It's easy to submit claims with them and the wait for the contractor to come out is very good. One time, Warhold Mechanical replaced the water heater. And another time, they worked on the toilet and did a new filler valve.
I had a leak in my faucet. There was water coming out of it and there was water leaking underneath the sink into the bottom part of my cabinet. I submitted a claim with AHS and they sent out a tech from Water Solution. His name was Jessie and he came in smiling and all happy. He fixed the faucet as well as the pipe underneath. He was awesome and very good. I loved him. He also checked everything before he left to make sure there were no little superficial leaks and so far, everything's working well. Other than that, the serv... read more
professional technician and very knowledgeable. Keep me informed on all the work he was doing. Timely and fast and accurate technician. I would highly recommend for plumbing issues of any kind.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.