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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The tech was very knowledgeable and well-spoken. There were no games. I happen to be an engineer by trade, so I was prepared to have somebody come in and find numerous things wrong with a 3-year old Bosch dishwasher. It turned out to be a very small piece of glass stuck in the pump. From what I told him it was doing, he took it apart, found the problem, put it back together, and it worked fine. There was no calling a part bad so for somebody to come fix something without requiring parts shows a level of integrity that you do... read more
Economical Appliance Repair came out for my washing machine and it was great. The guy was really professional. He came with a mask and was really careful about what he does, with everything going on. I was very pleased with how he presented himself. As for the job, he knocked it out in 20 minutes and he was out. I've dealt with American Home Shield a few times. I‘ve had a couple of issues before but this time, they were fast and everything was done quickly. We had some pipes fixed before where the plumbers came out and tore ... read more
I had a claim a couple of weeks ago and it was an air conditioner problem. The contractors came out within a couple of days and it needed some Freon. And American Home Shield is the only one that charges extra for that. All the other ones, it's included. So, that’s a negative. Other than that, the response time was okay. I’m not thrilled with some of the contractors though. I placed a call for a plumbing problem and the guy's been out three times for the same thing, like the next day ‘cause he didn’t check things out quite g... read more
I submitted a claim for my air conditioner but AHS didn't have the option of pre-season tune up so I just clicked "Other". Gary came out and he seemed very knowledgeable. He was very talkative and very informative. He was very nice.
I had issues with my air conditioner so I got online and went through the Home Shield thing. I did everything online. I didn’t even talk to anyone, which was a first for me because I’m not usually comfortable with that. The claim went superbly. This is probably the easiest process I’ve experienced thus far. Online, I was asked if I was having issues and I clicked the appropriate boxes. A dropdown menu came up. I then pressed submit. Everything was scheduled for me. I got an email in a timely manner then a representative call... read more
Such a great experience! The dryer stopped working on Sunday evening. We filed an online claim on Monday and got an appointment scheduled for Wednesday. The contactor came on time and fixed the problem right away! He even cleaned up after doing the repair. Thank You!
AHS is an outstanding company with great people who care about their customers. Ive nothing but a great experience with them. They are fair, accessible and professional. Great decision to select them as my home warranty company. Thank you AHS.
I was getting an error message on my AC unit. It said Error Code 41. It was a blower model fault. I have one of those Carrier Infinity units and it required a special kind of technician to troubleshoot that because it's not a conventional unit. American Home Shield sent out A-US because they were more specialized in the Carrier Infinity unit. Technician they sent was Kevin and he was really good. It was not an easy thing to troubleshoot. I found out that he had to work with Carrier and replace a motor, the connector cable an... read more
We were told that the Freon was leaking when we had our yearly service. I called American Home Shield and they sent Affordable Heating & Air out. They said that the condenser needed to be replaced and parts of the interior needed to be changed to be compatible with the new Freon that’s required now. They went ahead and did that and they did a great job. We've had a warranty with American Home Shield over 20 years and we've always felt like we got our money out of it. It saves us from having to worry about major repairs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.