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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've been a long time customer for years now and when I had issues with appliances, they were taken care of to my satisfaction. We have a residential as well as a rental home under American Home Shield. Recently, the dishwasher in our rental home was serviced. My husband was there and he told me that he was very pleased with the technician, the service provided, and the outcome.
Our AC had a faulty sensor on the outside that wasn’t telling the compressor to flip over. Submitting a claim with AHS is usually pretty easy. Then the company was scheduled and came out the next day. It's pretty quick. Now the AC is working and it’s a Texas summer. So, we’re doing all right. Every time AHS has someone come out, things have gotten fixed. Every now and then they have to order a part but that’s nature of the beast.
SWAT Plumbing came out for our recent claim and it went great. The contractor was nice, clean and practiced social distancing. He also explained everything to us. And it’s fixed now. He was very good. We filed a claim on the AC too when it wasn’t working and that also went really well. So far, we’ve been really happy with American Home Shield.
I had a couple of bathroom fixtures that were leaking and the guy from Glover Plumbing repaired them fairly quickly. I have another plumbing issue that's going on and I don't know if it's a plumbing problem or a dishwasher problem. But the way the system was set up on the internet where it didn't allow me to put any information in of exactly what my problem would be. So I had to call in a service request. Other than that, I've had a very good experience with American Home Shield and I encourage other people to participate be... read more
I sent in a claim online and then the next day they called me and told me that Ace's Garage Door would be setting up an appointment. They came in and they did a good job. The technician knew his stuff. They put in a new spring but I had to pay a separate charge because the spring was not included in the warranty. I was really surprised that it didn't apply under the home warranty. I thought that it was part of the garage and it should've all be inclusive into the warranty. When I shopped around for other home warranties to d... read more
Such a great experience! One of our electrical outlets went out on Sunday; I immediately filed a claim on the same day. The contractor not only came the next day, but came by early; he was very professional and quick! Very satisfied!
It would be nice to use the chat line, but when clicked on nothing happens been like for years when will this issue get resolved?
Stress free service. Worth every penny. So glad I have AHS.
the tech was great, fast efficient,and very friendly...did a great job....also communication was great...needed parts and were ordered...when they came in I was notified as to what day they would come...and they came when they said and fixed it quickly.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.