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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,570 reviews
Kevin Combs's profile image
Kevin Combs 
a year ago

Paid one fee and back on line! No shady dealings. 

Business response:

Dear Kevin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Billie's profile image
a year ago

I have been a customer of American Home Shield for a long time and all I can truly say is that they are a dependable company, they are their when you need them and I would not take anything for them. 

L'Oreal Tucker's profile image
L'Oreal Tucker 
a year ago

I don't like that you don't get a breakdown bill of what the warranty actually paid for. So it I'm paying a 100 service fee then 300 plus in fees the warranty doesn't cover what actually did you all cover? 

Shango Thomas's profile image
Shango Thomas 
a year ago

Everything went very well contractor was dispatch came out two days later and fixed my unit 

Barbara's profile image
a year ago

How quickly they responded with a company to fix the problem. 

Jim Cook's profile image
a year ago

I have been a subscriber to AHS for many years and have had numerous occasions to avail myself of their services. Ihave always found the contractors dispatched to resolve my problems to be prompt, respectful of my home, honest and trustworthy. I have experienced no issues. My only complaint with this past service call was the fact that after the problem with my air conditioning unit was fixed, it required 4 lbs. of freon at $185/lb. As AHS allowed only $10/lb., it cost me an additional $740 for just the freon. An online sear... read more

Linda's profile image
a year ago

Always willing to help with problems that might occur with the company that they select to come out to do a repair based on what’s broken. 

Johnnie's profile image
a year ago

Had to replace an air conditioner coil in the last month. It cost me $2700 with coverage from AHS. The average price for a coil replacement is less than I paid in the open market. Hidden cost for permitting, new plenum (to bring unit to code, and Freon replacement. 

Portia Martin's profile image
Portia Martin 
a year ago

Excellent service technician. Quick service. Great resolution. I would recommend them to anyone. 

Business response:

Portia, Dear Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,570 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.