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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,771 reviews
Juanetta Wallace's profile image
Juanetta Wallace 
a year ago

My upright refrigerator is still not working properly. The icemaker is making pyramid ice at the bottom. It will be serviced again on Thursday of next week. This makes the 4th time. 

Francis's profile image
a year ago

Ease of setting up a request for repair. But one down side I have experienced in the past which I already informed AHS about needs AHS' attention. One suggestion I have is that they should allow customers to recommend the service provider to use especially on more urgent cases. Any suggestions is highly appreciated. Like when I had a repair needed on my home aircon. They want me to wait for 3-5 days before the technician becomes available. That time it's like 105F in Texas, you think my family can wait that long? Can your fa... read more

Mike Herriott's profile image
Mike Herriott 
a year ago

Liked the promptness of scheduling contractors. Disliked the quality of some of the contractors and lack of follow-up from AHS 

Joseph's profile image
a year ago

Claims were handled in a satisfactory manner once addressed snafu was corrected. 

Lynn Maikke's profile image
Lynn Maikke 
a year ago

I've requested service twice (once for electrical and once for plumbing) through my AHS home warranty. I had a great experience both times. I'm very pleased that everything (parts and service) was covered by the standard service fee. 

Harry's profile image
a year ago

Always prompt. Always have wonderful techs. 

Ron's profile image
a year ago

Great,friendly service. Great repair tech. 

David Oliver's profile image
David Oliver 
a year ago

Most of their contractors are very competent and professional. 

Fred's profile image
a year ago

The whole procedure over the phone and the visit from the company went very well......... the young man took care of our problem and was very knowledgeable and courteous...... 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,771 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.