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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My upright refrigerator is still not working properly. The icemaker is making pyramid ice at the bottom. It will be serviced again on Thursday of next week. This makes the 4th time.
Ease of setting up a request for repair. But one down side I have experienced in the past which I already informed AHS about needs AHS' attention. One suggestion I have is that they should allow customers to recommend the service provider to use especially on more urgent cases. Any suggestions is highly appreciated. Like when I had a repair needed on my home aircon. They want me to wait for 3-5 days before the technician becomes available. That time it's like 105F in Texas, you think my family can wait that long? Can your fa... read more
Liked the promptness of scheduling contractors. Disliked the quality of some of the contractors and lack of follow-up from AHS
Claims were handled in a satisfactory manner once addressed snafu was corrected.
I've requested service twice (once for electrical and once for plumbing) through my AHS home warranty. I had a great experience both times. I'm very pleased that everything (parts and service) was covered by the standard service fee.
Always prompt. Always have wonderful techs.
Great,friendly service. Great repair tech.
Most of their contractors are very competent and professional.
The whole procedure over the phone and the visit from the company went very well......... the young man took care of our problem and was very knowledgeable and courteous......
American Home Shield has a 4.1 star rating with 139,771 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.