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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,825 reviews
Kevin Shankle's profile image
Kevin Shankle 
a year ago

Prompt service, with great results. I've never been denied a claim in the 13 years I've been a customer. I have gotten replacements for the AC, furnace, range, dishwasher, garagedoor motor and belt, and a hot water heater. This doesn't include how much I've saved in repairs as well. The monthly price has gone up quite a bit over the years, but in the end you make a lot of your money back in the claims. 

Business response:

Kevin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Lori Dodson's profile image
Lori Dodson 
a year ago

I've had AHS for at least 8 years and they have always treated me well. 

Business response:

Dear Lori, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Wade LeCheminant's profile image
Wade LeCheminant 
a year ago

I was disappointed with A1 Mitchell. They came out to my house and made a repair then a se dart leak in a valve stem appeared which they blames on me as the home owner. (I have video showing they were the only ones to touch the unit). Then AHS sent another company who was amazing. I would give them 10 stars if we could. 

Business response:

Dear Wade, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Giselle BUSH's profile image
Giselle BUSH 
a year ago

They have always been able to assign a company right away and have ensured the work gets done properly. Those companies have also always been very prompt and thorough with our issues. 

Business response:

Dear Giselle, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Ravi's profile image
Ravi 
a year ago

The service once the call goes through is good but there are too many indirections to get the better response causes lot of churns to the consumer like me. I have decided to move on to other though I know there is no perfect home warranty company out there but time for me to explore other provider since I had a very rough experiences. 

Business response:

Ravi, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

Isadore's profile image
Isadore 
a year ago

Great service. Enjoyed having my repairs done with minimal issues. 

Business response:

Dear Isadore, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Nequoia Elsey's profile image
Nequoia Elsey 
a year ago

Qualified, professional, and efficient trades were dispatched. I was pleased with their diagnosis and eventual treatment of the appliance problems that I had been experiencing. 

Business response:

Dear Nequoia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Kim Ballard's profile image
Kim Ballard 
a year ago

Affordable, comprehensive coverage, quality contractors, and quick responses to issues. Great company. 

Business response:

Dear Kim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Fred Wood's profile image
Fred Wood 
a year ago

QUICK access to a knowledgeable repair workforce. 

Business response:

Fred, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,825 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.