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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I actually had to utilize the service, AHS was very proactive with pairing me with the right professionals to fix the problem.
I had one service call for my AC that resulted in three visits by the service provider American AC/Heating: one to diagnose a problem with my thermostat and, since the technician didn't have one with him and a second to replace the thermostat. Less than 48 hours later, I still had issues with my unit. A second technician came out for a third visit and was able to quickly diagnose and fix a contact switch on the outside unit. I actually had two problems (one inside/one outside) that were handled with one service call. The pro... read more
Business response:
Frances, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I had a warranty from AHS that was provided for us at the time we purchased our home and had not renewed it when it timed out. Then a couple of years ago I decided to renew my home warranty and contacted them. I have not regretted that decision at all and have had to use it several times. They quickly responded to my requests for service and the contractors have been very responsive and professional. I highly recommend them to family and friends.
Certified service techs. Ease of initiating a claim.
Business response:
Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Very reasonable, great companies that are contracted with them, Quality work, scheduling timely
Business response:
LaCreasia, Dear It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Excellent service and an appt was scheduled within 48hrs. The technician sent out was absolutely wonderful!
Business response:
Karen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I like having american home shield , they are really good about getting things fixed however over the past three years everything has gone up so much and now it is even more to have someone come out, then we have to wait a month to get approval for something to be done. It just seems like a lot of money being thrown out even though since our house is older we have had about five things fixed in the past three years it is nice to have the peace of mind.
Business response:
Dear Lttldevl0, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Quick, efficient service. No complaints.
Business response:
Dear Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
I am pleased with their customer service, their vendors, and their automated online claims scheduling system which is convenient.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,570 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.