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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It wasn't til after they left that I was informed by the insurance company adjuster that the water tray drip pan was inproperly installed and I need to submit another work order
Business response:
Dear Marie, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
The prompt response to my service request
Business response:
Rosa, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
The overall service is excellent. Price, service & providers are great.
Business response:
Dear Latonia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
You seem to get push back on valid claims or you get service techs that charge 2 to 3 times the standard price. Becuase i ont have the time or access to do most of this myself i have to use something in the meantime. Im not sure how long. The customer service at AHS is good. That is a shining star, but what you get afterwards is questionable.
Business response:
Dear Willie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Quick and helpful with the times I need to use the service.
Business response:
Stanley, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Excellent service technician. Quick service. Great resolution. I would recommend them to anyone.
Business response:
Portia, Dear Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
the company pays for some of the covered items not all the covered ones
Business response:
Calvin, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Business response:
Dear Conrad, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Immediate assignment of a qualified contractor. Website is good but usually can also speak with a representative within a very short wait. Uses very qualified contractors who are very responsive to requests for service.
Business response:
Dear Douglas, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,825 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.