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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,570 reviews
Edward Hoferkamp's profile image
Edward Hoferkamp 
a year ago

The fast response of the closest repair service and then the contact of the service company that completed the repair was remarkable. Part was ordered and completed quickly. 

Jim Cook's profile image
a year ago

I have been a subscriber to AHS for many years and have had numerous occasions to avail myself of their services. Ihave always found the contractors dispatched to resolve my problems to be prompt, respectful of my home, honest and trustworthy. I have experienced no issues. My only complaint with this past service call was the fact that after the problem with my air conditioning unit was fixed, it required 4 lbs. of freon at $185/lb. As AHS allowed only $10/lb., it cost me an additional $740 for just the freon. An online sear... read more

Johnnie's profile image
a year ago

Had to replace an air conditioner coil in the last month. It cost me $2700 with coverage from AHS. The average price for a coil replacement is less than I paid in the open market. Hidden cost for permitting, new plenum (to bring unit to code, and Freon replacement. 

Portia Martin's profile image
Portia Martin 
a year ago

Excellent service technician. Quick service. Great resolution. I would recommend them to anyone. 

Business response:

Portia, Dear Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Russell's profile image
a year ago

Fast response this time. And Northbay was good to work with. 

Deniece Carlson's profile image
Deniece Carlson 
a year ago

Some major things are not covered, like my foundation, adding electrical circuits so the air conditioner and refrigerator can run at the same time, windows that are unable to open or close, etc 

Business response:

Deniece, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

George Hansen's profile image
George Hansen 
a year ago

I just wish that ( in some cases) they send out contractors that have more experience. Overall, AHS is pretty good. 

Business response:

George, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Mitch's profile image
a year ago

Pay your copays they take care of everything they've been unbelievable 

Bruce's profile image
a year ago

There was a delay in the repair because part of the repair was denied at first, but was eventually approved. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,570 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.