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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,933 reviews
Dave's profile image
4 years ago

The most expensive system you will replace is the HVAC. AHS will replace the unit with an exact model but you will be charged for modifications to install it. This cost could be upward of 2000 dollars. Also it takes a long time to get a service call complete. 

Business response:

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day. 

Harold & Sheila Rogers's profile image
Harold & Sheila Rogers 
4 years ago

I consistently receive professional, positive, quick and reliable service. 

Carolyn and Robert Meek's profile image
Carolyn and Robert Meek 
4 years ago

Care in a timely fashion Comfortable with service associates sent to do the repairs. 

Business response:

Hi Carolyn & Robert, We are pleased to hear about your most recent experience and the timely service that was provided. 

Sam's profile image
4 years ago

They are pretty easy and direct to deal with 

Business response:

Hi Sam, We hope you continue to enjoy AHS! 

Christine Ritchie's profile image
Christine Ritchie 
4 years ago

When service is needed they are quick and efficient with excellent servicemen. The only problem I ever had was trying to get a hold of someone by phone at the company itself. 

Business response:

Hi Christine, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Brandon Tackett's profile image
Brandon Tackett 
4 years ago

Sent great contractor who fixed my furnace. 

Jack Davis's profile image
Jack Davis 
4 years ago

They use dependable contractors and back their work 

Business response:

Hi Jack, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Lisa's profile image
4 years ago

Very fast response ! The technician arrived within 48 hours after I made the request. 

Business response:

Hi Lisa, We appreciate your feedback to the technicians who have serviced your home. 

Fadwa Rashid's profile image
Fadwa Rashid 
4 years ago

On time good and clean work , smart and quick 

Business response:

Hi Fadwa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,933 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.