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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with American Home Shield for 20 something years now. I've never had any bad experiences in terms of requesting a service and with the follow through, and all of the people that they contract with that have come to do work have been very professional. In the past, I have called depending on what the situation was and the severity. But the last couple of times, I submitted claims online.This last time, we thought it was the washer because during the rinse cycle, it would drain the water on the floor of the garage. A... read more
they are fast on some of the repair calls.
Ease when requesting service. AHS sends excellent vendors to complete repairs needed.
Our water heater claim was perfect. The contractor came quickly and fixed it quickly. We had hot water and we still have hot water. However, we’re still not having a good time with the first order. The AC went out and I called it in on April 9th, but we’re still waiting for it. Today, I finally received a call that said they were supposed to receive the unit today. Let us hope that the rest of this goes smoothly. We’ve been out of AC since April 9th and we’re at 90-degree temperatures right now.
The air conditioner was making a weird noise and wouldn't actually turn on. The house was at like 80 degrees. My wife submitted the claim through Home Shield and picked the vendor. A-US Air Conditioning of Texas came out and fixed it. And we paid with the credit card 75 bucks. The service from the contractor was quick and professional.
It got really warm for a couple days, and I tried to turn the air conditioning unit on, but I couldn’t get it to come on. I called the American Home Shield number and everybody was super nice. From the agent I talked to to the people they sent out, everybody was friendly. It was all done in a timely manner too. The climate got nice and cool again for a little while and it was awesome because we had to wait a week. Kemph Heating & AC came out to service the request and the issue ended up being a compressor. When it got hot ag... read more
There were two cracked seals on my refrigerator. It’s both the refrigerator and the freezer seals around the edge. It’s a 19-year-old, Sub- Zero fridge. It was visibly torn and cracked, which is one of the reasons I got the Home Shield protection because I knew that the seals had to be replaced, and we had looked into it and that would be covered. Also, the compressor needed to be cleaned. Submitting that claim was efficient, friendly, and professional. Everything was great. I wanted the contractor to come a little later, bu... read more
Great contractors and quick service and great prices
They gave great service companies that are prompt and courteous
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.