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3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Timeliness of resolving problems. It would be five stars if the customer service representatives were easier to understand.
When we finally got through on your call line after three try's. Our problem with are microwave was reviewed and replaced in a week.
Fast response and assignment of reliable contractor
Always fast service and great customer service...
Business response:
Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Affordable insurance and the claim process is very easy
Business response:
I'm glad it was easy for you.
The prices are great. You can build your own to suit your needs and having it already saved me from paying more for service I recently had. It's like having a great full coverage insurance on a vehicle. Always better to have it for when it's needed!
Business response:
Hi John, I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!
The person who came to my home was very polite, knew exactly what the issue was and corrected it quickly.
Business response:
Hi Bruce, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We have been with AHS since the seller of the house we bought included a 1 year paid policy in 2002. I know when I have a problem, AHS, thru their participating service providers, will have my problem fixed promptly.
They covered my loss with no questions asked.
Business response:
Hi Bill, Thank you for shining a light on the great service you have experienced. We hope you continue to enjoy AHS and the service provided.
American Home Shield has a 4.1 star rating with 140,720 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.