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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to use; friendly; problem resolved very quickly
American Home Shield is simple and it works great. I almost called back yesterday though to say that the washer wasn’t working but I just shoved the wire for the part back up under the rubber boot that the technician put back in our washer. I think it’s gonna be okay but if it doesn't hold, then I’ll call back and let AHS know that it’s not working. The technician did great and it wasn’t him but the nature of the repair.
The problem was handled immediately and very professional
Submitting claims with Home Shield has been okay. When the AC was low on Freon, Air Majesty came out and put Freon in.
Our washing machine would not turn off the hot water and when the cycle was done, it would drip water onto the clothes, which would become saturated. If you're not Johnny-on-the-spot then it takes you an hour and 20 to dry your clothes, which is not optimal for power consumption. For the same incident, the dryer was only drying on high heat, so we needed something fixed in the dryer’s heat settings as well. The technician went back to the office and said they were ordering parts. We waited patiently for a week, and nothing. ... read more
Great customer service and very professional.
Efficient process, quick reply, quality vendor
We moved into our house on March 28th and we found that the commode in the master bath rocked. We needed to have it seated properly so it didn’t rock. I went online and submit a service request with Home Shield and it was not a problem. Plumb & Order came out the next day, which was pretty quick and nice, and they took care of the problem in no time. It was great.
Right on time. Parts were on the truck. Professional & Polite.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,452 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.