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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Eileen's profile image
4 years ago

My dryer wasn’t heating. I filed a claim over the phone. The only thing I had a problem with was they couldn’t understand what I was saying. They asked for the product and I said Amana and they kept coming back that they didn’t understand Amana so they just put in whatever they wanted. Other than that 1st Rate Appliance Repair was great. 

jocelyn w.'s profile image
4 years ago

very reliable . i have a customer with AHS for many years. 

Juliana R.'s profile image
4 years ago

I was able to change my contract to better suit my needs. Fortunately it was in the time period of my renewal but was not cancelled. I recommend that something be sent to clients annually to give them the option to assess their current contract to upgrade or even change to meet their needs. 

Wesley K.'s profile image
4 years ago

Very quick and professional service. The technician was on time, went above and beyond fixing the water heater leak. He also vacuumed up the water that had leaked into the carpet in my son's room. Very happy with the repair!! 

Carol's profile image
4 years ago

Quick service, arrived on time, found the problem and fixed the problem. 

Greg P.'s profile image
4 years ago

Exceptional performance when you call they respond by the end of the day! 

I had a refrigerator issue and AHS sent out their contractor Bill’s Appliance & Video to fix it. The techs came with the part needed and replaced the fan. 

Vicki's profile image
4 years ago

When my dryer was not heating, the contractor replaced a relay switch in the bath. However, the last time I called, I had two things on my order and the place that was called didn’t have both orders and I never got my leaky faucet fixed. The contractor said it wasn’t on there. After he left, I called AHS and they said it was there and that they would call me back. They kept promising me that they would call back and come back and do that, but they never did. That was in March when everybody was just hearing about the coronav... read more

David's profile image
4 years ago

Timely and use good sub contractors very professional and kept up to date 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.