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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first electrician was terrible but I have high praise for the second company, #1 R&R Electrical Allstars. The guy who came was very amenable and knowledgeable about what was going on. The first guy said they couldn’t do anything because we’re missing screws. But when this guy came, he said we were not missing any screws. I knew that. He said all our covers were here and all our screws were here. He hooked up to the timer and said it needed to be replaced so they would have to put it in to get the timer replaced.He was wo... read more
Gauge Appliance Repair came out for our dryer. It was making a weird noise. A screw there was stripped out on the inside. The contractor was on time, very courteous and quick with his repair. I’m gonna have to call them back though ‘cause there was one part that he was watching. He asked me to call them back if it needed replacing. But everything else went fine. He got the appliance back working like it should be.
Something in my garage door opener was not lined up right one time. I submitted a claim to American Home Shield and their contractor Flash Garage came by. That time, I paid more money than I should have because the tech was in and out in five minutes. He showed me what I needed to do to save myself a call if the problem happens again. I've been with Home Shield for 15 years now. We had their warranty back in Nebraska at our other house and we had an entire forced heating system replaced. We also had plumbing stuff taken care... read more
Continue doing a great job, American Home Shield. My AC unit just got fixed and everything went well. The contractor from RM A/C Services was great. He had great customer service and was a great advisor. He did a good job.
The washer wasn't working. Accord Appliance came out and found that the washer needed a board or some kind of controller. The part is no longer manufactured so AHS is going to give me a new washer at a really great price. It's been a week or so since they made that decision and I haven't heard anything yet. But I know things are slowed down right now. Overall, we've been very satisfied with everybody who has serviced us. They've all been professional and knowledgeable and polite. So we've been really happy with them.
I placed the order to American Home Shield that morning and the guy showed up that afternoon. He diagnosed the problem with the AC and corrected it. It went very well. I live in a rural area and there are not a lot of skilled people out here but the technician who came out was very good.
Most of the times, I do my claims with American Home Shield by phone, but it takes too long. My daughter did it this time through the internet. It was faster. The contractor was here the next day. He came to fix my dryer. There are other people with faces like they’re mad all the time, and this gentleman was wonderful. I’m very satisfied.
We had some plugs in our house that weren’t functioning. We had some confusion there as to why they weren’t functioning because they were when we purchased the house. Superior Service Electric came out and they were able to help us identify the problem and educate us on what was going on. I reached out to American Home Shield about this problem and told them that it’s likely going to become a recurring problem in case they’re interested in having it fixed permanently. But I never really heard back from American Home Shield a... read more
I had a hot water heater installed and it started leaking. I submitted a claim to American Home Shield. Their contractor, Moreno Plumbing, Heating & Cooling came. The issue turned out to be a washer and it was a very simple fix. The technician was affable and did great work. He got my issue fixed in short order and took off.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.