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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractor told me that they couldn't come in until the next day, but they actually got me in that day to check out my water heater. They came in and it was pretty quick. They wound up ordering me a new water heater. All in all, the job was supposed to take four days, but they wound up getting it all done in two days.
For the most part with American Home Shield contractors, I've had mostly professional people that came to do the repairs that I've claimed. What made High Priority Plumbing and Services better to me was the gentleman who came in, looked at the issue with me and allowed me to express what I thought and had seen. He analyzed, took pictures, then he explained to me what he thought. He told me that he was gonna start working and he'd keep me informed on the process. After being here for about 30 minutes, he called me in and said... read more
American Home Shield has been so kind and good to me so far. I’ve been with them for two years. Every time they come out, they do great work. The Myers Comfort Specialists tech came in and assessed the problem. My garbage disposal had locked up. He drained it out and that was it.
I like the timeliness of American Home Shield. Usually, I go online, put in a claim, and they send somebody our or somebody contacts me within 24 to 48 hours. They’re very fast and convenient. They sent out a contractor when my dishwasher wasn’t heating. The guy was very nice and friendly. He took a look to see what was wrong with my unit then he put the parts on order. He then came back about three days later and installed them. Everything is good.
Just One Call did some work on the air conditioner and the serviceman was great. It had not been working so I filed a claim and afterwards, I had to call and follow-up to find out when the contractor would be out. At this point, the air conditioner is still making noise so I’m keeping my eye on it.
My house is about 20 years old so there have been plenty of issues so far, but everything's been good with American Home Shield. I like the ability to have a service for $75. Sometimes, people come out and check out things and it's either not covered or not something that they can handle, which is good to have the information for them rather than paying somebody a bunch of money to come out and not fix something. The contractors come and tell me what's wrong or what they can or can't do, then I kinda go forward from there an... read more
My heater and air conditioner just wouldn't turn on and wouldn't respond to the thermostat. It was very easy to submit a claim and everything went smoothly.
Our heat pump wasn’t producing heat in the dead of winter. And in the summertime, the air conditioner seems to work constantly to maintain a moderate a temperature. We filed a claim over the phone and it took a few days for the tech to come out and do inspection. MM Heating and Cooling was top-notch. When they came out to check, they found a leak on the interior coil. And being that it was leaky, when the tech replaced it, there was a considerable amount of rust around the coil where it passes through the fence. Also, he exp... read more
Submitting a claim was pretty straightforward online. Then once I contacted Lane Services, they came out and were able to diagnose and make the repair for my AC, which was consistently running but was not cooling.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.