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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield was recommended to us by our property manager. I haven’t had any problems with the company.
Our hot water heater stopped working and this was a newly-bought home for me. The tech from All American was able to come in within 20 minutes and take a look at it. He made sure everything was good on it and found that a breaker was tripped. He was able to reset the breaker. It was a quick and easy fix.
Normally, I call AHS to submit claims but if I can't get through them, I'll go online. However, I'm not so comfortable doing it online because I don't really feel like I've confirmed that they are going to do the process. Their contractors have all been very professional and efficient. AA Dependable fixed my dryer. They were wonderful. The tech thought it might be a fuse, but it wasn't. It ended up being the heating element. I was impressed that they had the part that I needed on the vehicle. I didn't have to wait and was ec... read more
I like that American Home Shield provides coverage for my well as well as my septic tank. I did a claim online, and the process was pretty simple. Superior Appliance did the job right and I haven't had any issues since then. Their service was good and quick.
When submitting claims, I do everything online. It’s so much easier. The claims process was super easy because the American Home Shield plumber scheduled the fix. I didn’t even have to do anything. I just got a call that he was coming to fix it. When the plumber was here, he had to cut into the wall. He dispatched to do drywall repair.The only challenge with AHS has been we had a water leak, which was in our estimation an emergency. It’s not like there was an emergency reaction, so we still had to wait two days for someone t... read more
Martin came out and fixed my ceiling fan. They were professional, quick, and honest about everything they did. The guy who came was was and helpful. The switch was stuck in the middle, which wasn’t something I needed to have fixed. They had to put it in the right position. I’m no expert when it comes to appliances and it was pretty hilarious that the problem with my appliance was pennies on the dollar. I could have saved myself 100 bucks, but at least I know what was causing the problem and I got educated on it.They also fix... read more
I cleaned the filter in our pool motor and put it back in. When I went to start it, it wouldn’t and the guy from Expert Pools had to switch out a capacitor on the motor. It was easy to do the claim. I prefer to do it by phone than online though. The main reason is they’ll tell you right away if it’s covered or not. If you do it online, sometimes it’s difficult to get to the specifics to make sure that it’s going to be covered. Several years ago, I requested service for a jacuzzi pump on my bathtub, and had I talked via phone... read more
Royal Flush serviced my units and both looked good. We discussed both units and they got it clear that it was covered for the check. They had to clean one of the units with chemicals, but they said it was not covered under AHS's policy, so I had to pay 145 bucks for that. However, everything went well.
The technician from Ideal Services did a very good job. He came in and explained what he was doing. The three wires was a foreground thing, he said. The problem with one of them was the bulb. It’s those new bulbs where they last forever. There was something wrong with the other switch and that was why the light on the same line went out in my kitchen. He fixed that for me and it was very professional. American Home Shield did a good job so far. They got me a person there promptly and was very nice. Every time I’ve asked them... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.