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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have received quick, professional service from American Home Shield and they have fulfilled all the terms and conditions of our agreement for services at the prices quoted.
All Service Garage Door came the next day after my claim. It went perfectly and very smoothly. I submitted the claim online. But I’ve had issues with the claim submission before because it’s harder to explain what's going on on certain things like my plumbing. I had to call in a couple of times because even some of the AHS customer service didn't understand what I was saying. But if it’s an easy fix, then it’s easy.
We had a backup in our sink and it was pouring out into a overflow area in the garage and made a big mess. We tried things at home but it didn’t work.We called American Home Shield and it was pretty easy. I did it all online. I was trying to get them here as fast as possible because the mess was getting bad in the garage. RC Plumbing was able to come out the next day. They cleaned it up real fast.One concern I have is that the co-pay is a little higher than I was used to. I was used to a $75 co-pay before and this one is $10... read more
C & P Plumbing did a great job. The tech came out and got the work done. He figured out what the problem was and he didn’t stop until he solved the issue. He had also walked me through what the issue was. He even showed me the part that was broken. He also had his gloves, his mask and his booties. He was fully dressed. Having the warranty is very important. I don’t use the service that much but so far, I’ve had no problem with American Home Shield.
I am very happy with this company I am so happy I referred my sister to you all she likes it but she never used it I told her you all are the best thank you
Fast turn around time on repairing my dishwasher. The gentleman went out of his way to make it here ASAP and he was ver knowledgeable. I would highly recommended to anyone.
On Time was awesome. They were here recently for our garbage disposal. It would turn on but it wouldn't turn. I tried to turn it on my own and make sure it wasn't catching on the inside. The power would come on but the motor wouldn't turn. You can hear the power. Those guys at On Time fixed my problem. I came home and it was all together. They ended up replacing it.I called the claim in to American Home Shield and spoke with a live person. They told me that they would have someone to call me in the next 48 hours. On Time con... read more
I've got everything covered with AHS. Last year, my water heater started failing on me and AHS came back with a price. However, my husband said that he and his best buddy would replace it. They both died and I wound up having to pay for it. Other than that, every time we've called AHS, it has worked out perfectly for us. A1 always finds the problem and fixes it for me. They did a fantastic job on my AC. They had to change out a couple of components in it, but it has never worked better.
The contractor communicated very well when he would be coming out and was able to look at the issue. He assessed it and got it done in probably less than an hour, which was important because I was working from home. It didn’t take long to fix and everything is as well as could be hoped for. This is my very first home and American Home Shield takes the stress out of things if something goes wrong because when you buy a house, you don’t know what the issues are until you get it and you live in it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.