American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,977 reviews
Krisha L Jackson's profile image
Krisha L Jackson 
4 years ago

Very knowledgeable about what the problem was and took care of it 

Business response:

Thank you, Krisha. We are so happy to hear your repair issue was resolved effectively. We always want our members to be confident in the service we provide. We look forward to taking care of next repair as well. 

Shri's profile image
4 years ago

Quick response to service calls. Good communication with customers. 

Business response:

Hi Shri, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Relaine Hartley / Liezl Cardenas's profile image
Relaine Hartley / Liezl Cardenas 
4 years ago

Quick response and fixing the problem, they fixed my ice machine, it's working good now, very knowledgeable technician as well. 

Business response:

Hi Relaine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Judy Mackert's profile image
Judy Mackert 
4 years ago

Received 4 estimates, yours being one, other 3 said I needed new air conditioner and furnace. I feel you just put a bandaid on it to fix it. 

Business response:

Hello Judy, Thanks for sharing your experience. I hate to hear you were not totally satisfied with your overall experience with us. I have sent a private message to you regarding your request. Please respond to that message at your earliest convenience. 

Karen Harris's profile image
Karen Harris 
4 years ago

Because he showed up in the time frame that we were given. 

Business response:

Hi Karen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tommy Hornick's profile image
Tommy Hornick 
4 years ago

Professional and on time. Most warranty companies don't always do what they say they will cover. American Home Shield stands by their product. 

Business response:

Hi Tommy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Courtney Boldt's profile image
Courtney Boldt 
4 years ago

Makes everything easier for my house and my rental 

Business response:

We're glad that we are making it easy for you. 

John Peshniak's profile image
John Peshniak 
4 years ago

I went with AHS after doing research. I had to use them recently and I was more than happy on how easy it was to get a technician out. You pay your deductible on line and give you'd issue. A tech called me back the next morning at 07:00. Any doubts were erased immediately. From start to finish I'll be honest I was waiting for hiccup but there was none. I'm not saying I can't wait for another issue but I know what to expect 

Jim Graff's profile image
Jim Graff 
4 years ago

good service, good coverage, decent price 

Business response:

Hi Jim, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,977 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.