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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The water would continue to run up from the toilet in our house in Fairburn, Georgia. The claims reps were excellent, professional and efficient and they did an excellent job. It was a little longer to get to someone out but it wasn’t bad. They were here within that timeframe that they gave me. Myers Comfort Specialist was excellent. I like them.American Home Shield has really gone out and taken care of everything. But the situation in my rental property didn’t go so well with a plumbing leak that I had. The contracting comp... read more
I'd recommend American Home Shield. I got a whole new door put up through them. I called in to American Home Shield, Home Shield contacted Flash Garage Door Service, and Flash Garage Door Service called me. They were great and everything seems good since they've been out.
Being a new homeowner, I’m just now learning the process myself so I called and asked a bunch of questions before I did anything. I wasn’t aware that my homeowners insurance didn't cover my appliances. When three of my appliances were malfunctioning, the contractor fixed two of them, but he couldn't fix my washer. AHS ended up replacing it. They’ve been really nice and understanding, but it took them long just waiting for the washer to get in. But I’m sure that was because of COVID-19. Overall, I’m super happy with my experi... read more
We couldn't get our pilot light to heat or to engage. They took care of it right away. We put the request in and we got an email confirmation right away. The company called us in less than 24 hours. The tech came in and he showed us how you have to position it to relight the pilot light.
I had a bathroom shower handle that wasn't controlling temperature correctly. I filed a claim to American Home Shield and I was called within an hour of my claim being filed. One of their contractors called Advanced Home Services came and looked at the handle. They were able to get the parts needed and said that they'd have the water shut off to my building. Within the next three days, they came and fixed the handle. It was quick and easy. The handle works well and I use it every day. Every time I've called AHS, may it be a ... read more
Everything went amazing with our recent claim regarding our AC. The contractors were able to get me in on the same day, which I was worried about. It’s springtime. It’s starting to get hot here in Houston, and so I figured they'd be super swamped. And they were, but they still fit us in and it was even in the morning time. They were here at 11:00, and I placed the claim at 7:00. I was super happy with how fast the turnaround time was and also that I was able to pick. I went on at Google and looked at reviews at 5:00 AM when ... read more
In our first year that we had American Home Shield, we had a pretty rough experience but we've held on. I just renewed for our fourth year and it's been great since. In fact, our most recent claim was a really good experience and I really appreciated it. When the guy from Cooper Perry Plumbing came in, he had his mask on which is something I had asked about because we have a newborn. So it's extra precaution. But he had all his stuff up and was very conscious not to lean on or touch anything. I didn't ask him not to but I no... read more
Air Doctor Air Conditioning and Heating, Inc. came to do service when I submitted a claim to American Home Shield. The gentleman who came should've had some boot coverings before coming into my house. He kept coming back in and out. In the past, other companies had that. Still, the tech was professional and he was wearing a mask. He explained what was covered and what wasn't. We had our AC rectified.Having AHS has been great so far. We had some service back in the fall and at the time, somebody followed up and offered us an ... read more
We had American Home Shield then something fell thru the cracks when we did a refi on the house. The new company didn’t pick up. So, there was a gap in service then I re-upped it again. I've had coverage since fall of last year. The claim with K.T.M. Door was great. The motor would make noise but it wouldn’t open and close the door. The nice gentleman that came out told me that there was some part in there that is plastic. Over time, it kinda falls apart, or if it had any gear or cogs on it, it kinda wears off. He replaced t... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.