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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responds quickly, businesses are reputable
I want to talk to them about this job. When working with American Home Shield on other other jobs as the stove, refrigerator, dish washer etc everything works like it supposed to do but everytime or the 4 time companies were call for HVAC issues Home Shield seems to forget who there customer is. I'm going to elaborate more on how these companies are making up modification charges and freon amounts to collect large installation dollars.
I have used my American Home Shield on two instances. AHS is pretty consistent, the reason for 4 stars is that some of the contractors are better than others. Get a good contractor and parts are on hand the service is a 5...... get a situation with a bad contractor and it averages out quick.... AHS does a good job overall
Very prompt service. Dependable. The companies they use have been very friendly and knowledgeable.
Business response:
Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Responsiveness and willing to fix/replace items
Business response:
Hello Avis, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
my limited experience has been good service people are very curteous
Business response:
Hi Roland, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Punctual and was kind. Left area clean and tidy.
Business response:
Linda, thank you for a positive review. I am very glad to hear the technician was on time and made sure everything was clean before leaving. We look forward to providing this same level of service in the future.
good customer service, but too long wait for appointment
We had a great experience. Service technician arrived within 3 hours and diagnosed the problem with out water heater. He ordered the parts immediately and installed them <48 hours later. Awesome.
Business response:
Hi Adam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,977 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.