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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Amanda's profile image
4 years ago

GE Appliances came out and they were great. The contractors were there the next day after I filed my claim with AHS. They fixed it, it's good as new. I like that AHS is quick and dependable. So far I haven’t had any problems. 

Natasha's profile image
4 years ago

I had a claim with American Home Shield for the air conditioning unit. The evaporator coil was rusted, and the piece was no longer available. Advanced Heating came out and they had to replace that big box thing. I knew the day before what time the technicians were coming. They were here within that timeframe. They called when they were on their way. They were very friendly. They answered the questions that I had. The only thing that they could not answer for me was the warranty on the piece that they put in. Once it's instal... read more

Carol C.'s profile image
4 years ago

A1 mitchel is num 1 with me the get the job done they very respectful 

Kiara's profile image
4 years ago

I’m really happy with American Home Shield. They had Terminix out for a routine spray and that went very well. They were really good, professional, and thorough. 

James's profile image
4 years ago

On our second home, the electricity on the back of the house was totally out. I submitted a claim to AHS through their website. I was able to do it from my phone, while driving, so it was simple and user-friendly. I was able to get the thought conveyed and the problem got solved. I got an email from them immediately, where they selected the contractor. And the contractor called me the next day to schedule a time. My parents were at the house when the contractors came out and they were pleased. The contractors fixed the probl... read more

Tony's profile image
4 years ago

I've had AHS for about 15 years and some claims were on time, but some were delayed. The contractor came out to repair the leak that was under the sink, but it was delayed for about a week, which is kinda bad when you got a leak. When the problem has something to do with water leaks or the refrigerator, AHS needs to have a quicker response. Other than that, I didn’t have any problems. AHS has come out and fixed or repaired the stuff. One time, when I was trying to get a refrigerator fixed, they couldn’t fix it and then they ... read more

Ervin's profile image
4 years ago

The guy from A-US Air Conditioning of Texas was the bomb. I opened a ticket on a Sunday and he was there Monday. Prior to him coming out, I told him the problem. He diagnosed it and came to fix it. I love the guy. Prior to that, I opened a ticket for my pool. The heater in my jacuzzi wasn't working. The guy called me and I told him what the issue was. He said he was on his way. But I had to do something for the church. When I came back, he was gone. He didn't even text or call to tell me. He called his company and told them ... read more

I submitted a claim for malfunctioning of the air conditioner. I called American Home Shield and they provided the contacts. I expected to receive the service really quickly because the air conditioner was broken and the temperature was 104, and FR-AIRE Mechanical arrived really quickly and provided really good service. I would recommend AHS and tell other people that it’s convenient to be protected. 

Kelly H.'s profile image
4 years ago

Wet satisfied with this company. Had to use them on more than one occasion (for more than one appliance) and had a positive result each time. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.