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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service fast and they listened when I didn't want some no name service
Business response:
Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
AHS assisted me in a timely manner and connected me with a professionalservice provider for my particular needs.
Business response:
Hi Kim, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at American Home Shield. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Always done everything said, call and get company out there right away
Business response:
Hi Emily, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The last 2 calls have been handled well. One call for urgent service caused me to seek help elsewhere
Business response:
Hi Ron, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We have placed service calls several times over the years and they always come through and take care of our issues.
Business response:
Hi Brian, Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!
I think you should require service people to wear mask 😷 to enter people’s home. We are in the middle of a pandemic that is not going away.
Business response:
Hi Nicole, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together.
Service is great, but automated phone is tricky if you don’t listen carefully
Business response:
Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.
The moment I called them they respond at once and on time
Business response:
Hi Eric, Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!
They responded in a timely manner and very professional concerning service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,977 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.