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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My dryer was making a lot of noise and it was really excruciating. I thought the issue was the wheel bearing, but it was the pulley-stuff. Also, my glass top was broken and parts had to be ordered. I’ve been waiting for a week for the glass top to come in so that I could replace the glass in my oven. Those were two different tickets, but the contractor looked at the same time.
Everytime something breaks down in my house AHS is always to the rescue. I strongly recommend having it just in case.
It's been a good experience with AHS. I had them before when I had a house a few years back. Our refrigerator then went out. I had to put in a claim and AHS replaced our refrigerator. And this time around, I had an equally good experience. The heating element of my oven was going overboard. It was setting the fire alarm off on two occasions, and so I had to put a claim in for it. AHS found the right person for the right job. The contractor was really professional. He came in. He had a mask on the entire time and did the asse... read more
I submitted a claim with Home Shield online. I went to the right spots and it answered everything I needed answered. Home Shield then told me that the people would call within 5 to 10 days, and they did. Casey’s Appliance Services came out to check on a dishwasher and see why it wasn’t stopping. It just wasn't turning off. You’d put it on a cycle and it just ran for three or four hours. They put a new heater core in. They were good.
I filed an AC claim online and Smokey’s Garage Door was out extremely quick. There are times with air conditioning in Phoenix where it’s not necessarily a quick response, but that was pretty immediate. And the contractor was extremely professional, effective, and efficient. If I were to choose one myself, not being recommended to use, I would choose them again.
Our ice maker quit working. I filed a claim online and Appliance 911 came out the next day. They were fine but another contracting company is working on it for the same issue. Sears checked it and said it needs a new compressor and were supposed to be here May the 14th to put it in.
Home Shield's service has been great and my claims have gone mostly well. We've had some claims where they've had to come back but they got it resolved eventually. One contractor came out a long time ago and replaced the part in our furnace. But it failed not long afterward and it failed spectacularly to where it sounded like we were having a fire in the house. It turned out that the wrong motor had been installed so they ended up getting a different part. There were also a couple things related to that but it finally got re... read more
Any time one buys a pre-existing home, even though you have the homes inspected, you never know what might be undiscovered. So it’s helpful to have something just in case something happens to any of the equipment. When we had an air conditioning unit that wasn’t cooling, I submitted a claim online to American Home Shield. I received text messages that gave me an anticipated time for the contractor and Airmax came. They replaced a capacitor on the unit and solved the problem pretty quickly. The air conditioning unit works fin... read more
Comfort King came to fix my AC not long after I submitted a claim and the work they performed was good. That was my first time using Home Shield and it's been good so far.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.