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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We called Home Shield, set up an appointment, and within 24 hours, we received the phone call of a technician that was going to come out and fix the AC. That was good. Climate Experts then came and they were very professional. The tech had gloves and a mask on. He took care of the AC which only took him about 45 minutes to an hour. The AC is working just fine.
Sometimes waiting on contractors to call me to schedule an appointment has been pretty slow. It’s nothing that American Home Shield can control ‘cause everything gets sent over to the contractors. But that was a contractor issue, not necessarily AHS. As soon as I submitted the claim online, AHS gave me the name and the contact information to Rod Mechanical. I went ahead and called them. They did everything they could to get me in scheduled that first day that I called. It just didn’t work out, unfortunately. But they got me ... read more
My sink was clogged up and it was easy for Medallion Plumbing to come and fix the problem. They fixed the sink right away. I requested my claim and they gave me their availability a day after. This is the second time I'm using them, and it was the same issue that I had in the first place. It seems like they’re doing good business, especially that they came here and followed the guideline for the Coronavirus thing. The service has been really good with American Home Shield.
We enjoy American Home Shield and everything went well with Optimum Appliance Repair. They did a great job and were very professional. The tech was very knowledgeable in what he was doing and what was going on with the problem.
There was a time when I had a leak in my wall which was from the drain lines from the sink. I submitted a claim to American Home Shield and their tech from Steven Mills Plumbing came to do service. The tech was good. He explained what he was hearing and what he was doing. He had to cut a couple of access holes into my drywall and he asked me first if it was all right if he would cut in there. He had to come back on a different day 'cause he had to order a new pipe and other things for it. Now, everything is okay.
I have been a subscriber to AHS home repair service since 2002. In that time I have probably saved $1000's of home repair services costs. When I signed up the monthly cost was $45 and now it has increased to $109 (a 142% cost increase over 18 years.) However, I am sure that the cost of new appliances and their services have increased even more. Therefore, I believe that the AHS home repair service is a good buy.
I have always had wonderful experiences with American Home Shield. Every call has been worth the $75 service charge, and the people they contract to our always very nice and timely. I have had my garage door opener replaced, new faucets installed and the air conditioned serviced. Well worth my money!
I made the requesting service on my furnace and I received a call immediately and we had an appointment the very next day and the part that was needed was ordered and my furnace was repaired within three days and I’m beyond satisfied; Thank you.
One of my faucets in my downstairs bathroom wouldn't turn on. In my upstairs bathroom, the toilet and shower weren't working. Any water that would come out was orange and rusted. I submitted a claim to Home Shield over the phone and went through a very easy process. Their contractor, Maxey Plumbing Company, came. The techs from there were fast and fixed everything that needed to be fixed.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.