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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every time we have a problem with our air conditioner, garage door and water heater, AHS has taken care of it.
Business response:
Hi Tony, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Ultimately got good service, but initial attempt to get help was poorly handled.
Business response:
Hello Dave, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Have had no problems so far when I call l have always got quick response
Business response:
Hi Alphonsa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It’s easy to get through when calling customer service. They’re always polite and willing to help and work with customers. It’s easy to book an appointment. The technicians that came to the house are all professional and courteous
Business response:
Hi Candice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
good service, reliable ,good for the money, best buy ,customer service
I have several bad experiences with low quality companies AHS dispatches to your home. Some of their warranty contractors are not prepared to fix issues quickly and communication with AHS is very difficult.
Business response:
Hello Edmund, I certainly hate to hear that you have received less than satisfactory service. I will follow up with you as soon as possible in an effort to assist with unresolved issues. I have sent a private message with contact information for further assistance.
Good. They raised my price after too many visits and now they cancelled my renewal.
Both contractors brought to me are knowledgeable and professional within their respective fields.
Business response:
Hi Steven, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Easy to use and always had a good outcome.
Business response:
Hi Jill, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,980 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.