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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very easy to use, prompt responses and problem was resolved
Business response:
Hi Ken, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The technician was very good and very professional
Easy to schedule repairs.The repairs are done by outstanding service professionals.
All of the folks I have dealt with have ALL been very professional.
Business response:
Hi John, We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Recently the compressor was not working in my central air condition unit. I called AHS and an appointment schedule. Within two days my AC was repaired. Excellent service received, no problems with a replacement of the compressor. The repairman was on time, very courteous, and on time. AHS, in my opinion, is the best home warranty company certainly out rate my previous home warranty company.
Business response:
Hi Jacqueline, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They’ve greatly improved their call center response. Also, their service people seem much better.
Business response:
Hi Cynthia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Quick responses to request for service . Was very easy to fill out the request online. Follow up by service personnel as terrific .
Business response:
Hi Tim, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
they were able to resolve an issue, toilet replacement because the parts were no longer available on a toilet that was only two years old.
Business response:
Hi Monica, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
I rate them for the prompt customer service.
American Home Shield has a 4.8 star rating with 95,980 reviews.
American Home Shield is open now. It will close at 5:00 p.m.