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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good response to repair and replacement requests.
They're fast and reliable! Every time we have an issue that is covered by our policy all we need to do is call or get online and the problem is resolved within a short time. I'm very happy I have American Home Shield.
Business response:
Hi Roberto, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Great service fast and they listened when I didn't want some no name service
Business response:
Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
AHS assisted me in a timely manner and connected me with a professionalservice provider for my particular needs.
Business response:
Hi Kim, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at American Home Shield. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Always done everything said, call and get company out there right away
Business response:
Hi Emily, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The last 2 calls have been handled well. One call for urgent service caused me to seek help elsewhere
Business response:
Hi Ron, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We have placed service calls several times over the years and they always come through and take care of our issues.
Business response:
Hi Brian, Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!
I think you should require service people to wear mask 😷 to enter people’s home. We are in the middle of a pandemic that is not going away.
Business response:
Hi Nicole, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. Your malfunction will always be our priority. We look forward to our continued business together.
Service is great, but automated phone is tricky if you don’t listen carefully
Business response:
Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,025 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.