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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lake Area Appliance Service did a great job. They were punctual and professional. They communicated well with me just when I needed it. They were aware that people are concerned about viruses so we stayed the distance. It was all good. I paid the deductible and they solved the problem. So I was very happy. I’m quite satisfied with AHS. In fact, I just renewed my policy.
I like American Home Shield's pricing and that they have an assurance that they would cover high-end appliances. I had an issue with the spa and they wanted to send The Pool Specialist out again. But they told me they don’t deal with the spa so, I never heard back from them. I had to hire someone on my own to come and take a look at that.When AHS cannot find an appropriate person, there’s an extensive amount of time loss and I think there’s a little bit of a knowledge issue in exactly what we need someone for. It seems they ... read more
With my electric issue, North Coast came out within two or three days. Bill, the gentleman that was sent, did a great job, was professional, corrected the problem, and I'm happy. It costs us $62, but you'll never know when the air conditioner, refrigerator, or washer is gonna go out. We've been with AHS for 18 years and with them, we don't worry if we have an issue because we know they'll take care of it. We've had to use them a couple times, and they've all been satisfactory.
The contractors called me, gave me a time frame and they were here within that time frame. It was a heating and cooling claim and they got it going pretty quick in that same visit. The guy working got it going within less than 30 minutes. American Home Shield did pretty good.
I had two refrigeration issues. The first was with my main refrigerator and the other was with a little beverage fridge. I submitted claims to American Home Shield and both companies that assisted me were excellent. The techs were amazing, considering everything that's going on. Things have been perfect since they've been out. AHS has the best deal. My warranty has already paid itself off for the next two years.
I’ve had American Home Shield out twice and both times had been wonderful. They’re very efficient and timely. Also, what they say, they do. There isn't anything hidden and everything is upfront. That’s what I like about it. I normally do claims online and it’s extremely easy. On my recent claim, Mark was my technician and he was absolutely wonderful.
I have a stackable washer-dryer because I live in a small condo. My washing machine stopped working, and apparently there were two issues wrong with my washer. I had a guy from Whirlpool come out the first time and fixed the first problem. A couple days later, I did my first load of laundry and it wasn’t fixed. I called back and within a day, another service person came out and diagnosed it, came out the next day and got that fixed. So, even though it wasn’t fixed immediately, they were really prompt about getting it taken c... read more
Our dishwasher stopped working and submitting the claim was relatively easy but I had a few minor hiccups. The first company they sent out didn’t work on that particular brand of dishwasher. That was kind of an unusual thing to happen. Then, Whirlpool came out and did what they said they were gonna do. They got it taken care of and left with no issues.
Submitting the claim was simple. I called and told them what was wrong, and they took my information and opened a claim. South Tampa Pool and Spa took care of our problem. My husband said that they were quick and efficient. We got American Home Shield when we purchased our house and then we renewed it after the first year. So, we have been with them for about a year and a half, and I'm a big proponent of renewing it. When you have a home that doesn’t come with one, it’s good to have it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.