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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A friend of mine had AHS and got me into purchasing it. I've had my contract at my address for a year. My dad passed away a couple of years ago and I advised my mom to take out an AHS warranty on her house, which is next door but a different address. She’s older and cannot deal with something going wrong so I had her address put in my name. At that time I took the warranty out, AHS was gonna give me about $6 a month break on the premium. The premium was supposed to be cheaper on her policy than at my personal house, but I'm ... read more
My husband was there when the electrician came out. He was very professional and very thorough. He resolved the issue. Everything went well. I have great feelings about American Home Shield. They are pretty good, pretty thorough and on time with claims.
In the middle of the Pandemic AHS acted promptly and with deference to our situation. Our refrigerator malfunctioned with a fully loaded and freezer (because of the pandemic issues) and the challenge of having to keep my diabetic supplies cold AHS expedited, in as much as possible, the service call. Together with one of their contractors in my area (Murrieta CA) Zen Appliance Repair are acting in the most compassionate manner.We have kept our home warranty for the last 21 years and multiple homes. It has proven to be a great... read more
When I first talked to the contracted company, the lady asked me if I had a credit card ready. I told her that the claim went through American Home Shield and that everything was supposed to be covered. She said, "No, no, no. You have to have a credit card ready." But the guy who came was totally different. He was very knowledgeable. When I raised the matter, he said there was no problem. He understood what was going on and he took care of it. He knew what he was doing and it was nice. I liked him. Everything was fine. I hav... read more
The claims rep was lovely when I called in. My refrigerator needed some parts to it because it was leaking water. GE did a wonderful job. They fixed it and everything is fine right now.
American Home Shield assigned a contractor within 48 hours of recieving my claim, and the technician Richard was prompt and fixed our Air Conditioning issue quickly and completely. I will ask for Crispy Air everytime I have an issue With my A/C. I am truly glad I chose AHS for my home warranty service.
My air conditioning unit wasn’t working and it was easy to submit a claim for it with American Home Shield. It took just a few days for someone to come out. The work was done very quickly and it was fixed. So, I’m very satisfied.
We called American Home Shield via phone for the hot water heater and a crack on the trap in the bottom sink. We spoke with a person and it was good interaction. It didn't take long for them to get the people out here too. Mr. Rooter Plumbing of Abiline came out in two days and they cleaned the water heater as well as replaced the trap under the sink. It was good.
I've been with Home Shield for 8 to 10 years. They’ve been good ever since I had them. Hospitality Heating and Air Conditioning did very well. They told me when the part was going to come in. They came back and fixed it so it was great. It took about a week and a half to get the part, because of how things are, and they got it on Tuesday and they put it in on Thursday. If anybody says they don’t have a home warranty, I’d say American Home Shield. They do fine.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.