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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The tech from Del’s Appliance came out and figured out what was wrong, ordered the parts, and came back out, and put them on. It was excellent. Every contractor that I’ve had come out, they come out and figure out what’s wrong. And if they can fix it, they fix it. If not, they order the parts and come back out. However I hope AHS lowers the rates for the service fee though they stayed the same for the past couple of years. Other than that I’ve had my microwave replaced so I don’t have any problems with them.
I had an issue with my garbage disposal one time and I went online to submit a claim to American Home Shield. Their website was very user-friendly. It gave me steps before I actually submitted a claim to get a technician out which was helpful. Their contractor, United Air Temp called to set up the date for the appointment. They were gonna do the work the next day but then I couldn't do that so I scheduled a couple of days out. They had a very quick turnaround and the tech who came was very knowledgeable and courteous. A blad... read more
Our hot water tank was leaking one time and my wife called in a claim to American Home Shield. Their contractor, J & A South Park LLC went to us in a day or two and their tech replaced the tank. We had a leak in one of the pipes that he installed but he rectified that right away. J & A did excellent work.
Our AC unit was making a noise up in the attic. I called and spoke to an associate from American Home Shield over the phone to put the claim in. I received either an email or text in regard to the company that was going to come out and perform the service, which was Three Brothers and they were excellent. The AC is working now and it has helped as far as the comfort level inside the home.
I had a clogged toilet and I submitted the claim online to American Home Shield. The website was straightforward and user-friendly. It said I would receive a call but the order was put in. Then, I got a text and the contractor got in touch with me fairly soon to say they were coming. It was timely. The technician was good, friendly and respectful. Because of the clogged toilet, there was a leak, so I've got mitigation people here now. I haven't been able to use that bathroom so, I can't say 100% that it's solved but I believ... read more
My AC wasn’t getting cold and I called American Home Shield. The contractor did what they said they were gonna do. They came out when they said they were gonna come and it didn’t take long. Right now, the AC is working. I haven't had a problem with it since they left, so it’s good now. I'm hoping that it doesn’t act up again. I have a seven-month-old baby so, it was really good for me.
My heater wasn't working. There was no hot air. I called to file a claim and the contractor that AHS sent out was perfect. South Placer Heating and Air had to replace something on there. It was great. Now, I need the air conditioner fixed 'cause it's not blowing out cold air. It's one big unit but the guy said that they're two separate units. I worded the claim a only heating. I should have gone with heating and air so he coulda just came out and done both of them. But the heating part works now.
I’ve been with American Home Shield for almost 10 years now. They must be doing something right. It's pretty easy making claims to them. They sent out A-US Air Condition of Texas to do some AC repair. It was about three days when somebody came. Because of COVID-19, everybody is more cautious. I wish it was sooner but we live in some pretty crazy times right now. The work done was good and they solved our problem. That’s definitely a plus. It’s starting to get warm, but these few days, it’s been cooling down again. I’m pretty... read more
ABNation was very efficient and professional. I appreciate what they did. They were able to resolve one issue but one, they couldn’t. It was outside the coverage of the Home Shield warranty. Nonetheless, we’re very pleased with the Home Shield service and we’re gonna continue using it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.