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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,025 reviews
Vickie Smith's profile image
Vickie Smith 
4 years ago

They are expeditious in fixing the problem 

Business response:

Hi Vickie, Thank you for your feedback! 

Linda Gray's profile image
Linda Gray 
4 years ago

always deliveries. Never fails. Been with them since 2000 

Business response:

Hi Linda, We appreciate your feedback and hope you continue to enjoy! 

Tony Horowitz's profile image
Tony Horowitz 
4 years ago

Every time we have a problem with our air conditioner, garage door and water heater, AHS has taken care of it. 

Business response:

Hi Tony, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

David Steele's profile image
David Steele 
4 years ago

Ultimately got good service, but initial attempt to get help was poorly handled. 

Business response:

Hello Dave, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Alphonsa's profile image
Alphonsa 
4 years ago

Have had no problems so far when I call l have always got quick response 

Business response:

Hi Alphonsa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Candice's profile image
Candice 
4 years ago

It’s easy to get through when calling customer service. They’re always polite and willing to help and work with customers. It’s easy to book an appointment. The technicians that came to the house are all professional and courteous 

Business response:

Hi Candice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

evelyn's profile image
evelyn 
4 years ago

good service, reliable ,good for the money, best buy ,customer service 

Edmund Shaw's profile image
Edmund Shaw 
4 years ago

I have several bad experiences with low quality companies AHS dispatches to your home. Some of their warranty contractors are not prepared to fix issues quickly and communication with AHS is very difficult. 

Business response:

Hello Edmund, I certainly hate to hear that you have received less than satisfactory service. I will follow up with you as soon as possible in an effort to assist with unresolved issues. I have sent a private message with contact information for further assistance. 

Gladys Scourtias's profile image
Gladys Scourtias 
4 years ago

Good. They raised my price after too many visits and now they cancelled my renewal. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,025 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.