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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sink went bad at the same time our water heater went out during the Covid19 stay at home order. This was a time when every modern convenience was at a premium, plus hot water is utilized to clean and disinfect many surfaces, areas and our own personage. To say the least, I was in hot water with no hot water. Nonetheless AHS came through on all counts, and restored a sense of normalcy in a chaotic time.
Our recent claim with American Home Shield went very well. The tech was very professional, very fast. Having AHS is important that I turned my sister onto them and she joined.
I have a plumbing claim and the contractor said the parts haven't been shipped yet. It’s been over a week and my faucet is still dripping. Every time I wanna take a shower, I have to turn the water on and then turn it back off again. My water bill is gonna be horrendous, I’m sure. The faucet is so old I don’t know why they just didn’t replace it. That way, they’d have all the parts they needed. I’m a little upset because it’s been too long. But I’ve had other problems that Home Shield solved right away. This is just a weird ... read more
The repair person came on time, diagnosed and fixed the problem promptly. Very nice and professional and gave us pointers for any future problems. I was very pleased with the entire process from scheduling to completion.
Pleasant and though and communicated well through out the repair process. He hunted down the short through difficult areas and got the AC working again. Maintained social distancing dictated by the corona virus.
They were great with hearing what I was saying and came up with a resolution quickly.
I was able to speak to someone quickly! Filing a claim was fast and there was NO frustration! The service person came out within 2 days. I had to have a replaced washing machine. It was delivered even faster than they originally told me. They were true to their word!! Best money I have spent!!
American Home Shield's contractor, Chesapeake Appliance Repair showed up in the window they said they would show up. They were very efficient and quick. The first time they came out, they realized they had to order a new part. The part was in within a week and my ice maker was fixed a couple of days after that. Chesapeake Appliance was amazing.
We just purchased our home in January and we got American Home Shield in February. They covered more than what a lot of the competitors were offering. There were some things that we still have to pay extra for but at the end of the day, the basic coverage was better than most. Submitting a claim is flawless but we’re still on hold with ours. I got one portion fixed, which was the washer but we’re still waiting for the parts for the dishwasher to come in. The claim has been open for probably a month but given the current situ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,454 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.