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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to use them a couple of times and they were pretty good. When the sump pump went out, the tech came out after three days that I submitted the claim. He fixed everything. He told me that there was dirt. It was something that I have to take care of, but he replaced the sump pump. The work was great.
My water heater was leaking and my water bill was going through the roof. I went through three tanks of propane in a six-month period and it was only me living here. That is more than a year and a half's worth on a good day. So, I called AHS about it on a Friday, scheduled a service and then I paid out of pocket for the whole thing. Performance Mechanical came out that Monday and fixed it on the same day. It was really quick and they were awesome. Everything has been very well since the repair.
There was a leak around the base of the toilet. I called in a claim to the American Home Shield number and the contractor got right on it. They came out the next day and they were great. They were really nice and efficient. Everything was good.
I like this guy from Plumb Genius. My garbage disposal was stopped up and I called American Home Shield and spoke to the person. It wasn’t long before the technician came out. He was on time and he fixed the issue. He also took pictures and I liked that. He was excellent. He was older. He was focused and kind. But there was a serious complaint on my refrigerator and although I was charged, the technician never came to fix it. Within 30 days, I called the guys twice but they never came back out and fixed it. I tried to escala... read more
Everything went very well with United Air Temp. They came out for an AC claim. The AC wasn’t working. The air just kept running continuously. It never even shut off. So, there was a piece that they had to replace, and once they did it and cleaned it out, it came right back on. The thermostat went to where it needed to be and everything was great. The gentleman that came, came once before. He was very good, he explained everything to me and he came on time. If I needed anything else with my central air, I would definitely req... read more
I retired in 2017 due to medical issues, decided to try AHS to help budget our expenses. AHS has repaired ac system, dishwasher and water heater and had far exceeded our expectations. Great service and peace of mind.
Submitting claims to American Home Shield is easy enough to do. However, the first time I had an issue with my washer, they sent someone who couldn't work on my washer. Then, when they sent somebody who could work on it, they didn't have the parts needed. Those parts needed to be ordered. But then, the same part went out within a week and they had to order that again. It took a while to get that claim done. It seems that none of their contractors have parts on hand. Still, the washer has been fine since then.Home Shield is a... read more
The service from AHS is solid and they do exactly what is advertised. We’ve had some pretty good contractors and have had no issues with them at all. I had a couple of different plumbing calls over the last three years and everything had been resolved.
We had a problem with the refrigerator, which ended up being my stupidity. We thought it was a problem with the dishwasher when it was actually with the garbage disposal. AAA Appliance Services came out and they ended up fixing the fridge. The water wasn’t working. The company that came after AAA was great, though. American Home Shield is a fantastic home warranty provider. I’ve been with AHS for probably seven years. The only time we ran into a problem with them was Thanksgiving time when our dishwasher broke. It took four ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,484 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.