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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am very happy with this service. They respond quickly and do an excellent job.
were quick to respond and keep me up to date with my appointments
Business response:
Hi Rosie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Timely and accurate service. Responsive when they are needed.
Business response:
Hi Wric, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
There are too many things not covered, a bit pricey, and don't send out highest quality companies or techs.
The charge was exactly what I be expected and the work was done to my satisfaction
Business response:
Hi Irma, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The first time I used my contract was when my refrigerator failed. This was almost three years ago but I believe it took them between two and three weeks to get the issue resolved but they replaced the unit with a new one. The extended time frame was my only issue, otherwise they did a great job!
They direct you to service pros immediately
Business response:
Hi Kristine, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
when you call in, it takes too long to talk to a live person
It took too long to get the dishwasher replaced.
American Home Shield has a 4.8 star rating with 96,106 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.