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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,110 reviews
Francisco Torres's profile image
Francisco Torres 
4 years ago

Excellent customer service, their personnel make sure that everything meets their expectations. 

Business response:

Hi Francisco, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Sharon Thurman's profile image
Sharon Thurman 
4 years ago

great service very professional personal! Tank You! 

Andrea Yeager's profile image
Andrea Yeager 
4 years ago

Service this time was awesome. Prompt. Technician knew just what problem was. 

Joseph Otero's profile image
Joseph Otero 
4 years ago

Feels like they look for the cheapest way to fix a problem rather than satisfy the consumer's need. I've been a customer for years and never submitted a request for service until now and my problem still exists. 

Business response:

Hello Joseph, Thanks for sharing your experience. I hate to hear you were not totally satisfied with your overall experience with us. I have sent a private message to you regarding your request. 

David Stockman's profile image
David Stockman 
4 years ago

AHS provides affordable home care with quality subcontractors. 

Jen's profile image
4 years ago

They have met my needs for the repairs that I have had in a timely manner 

Business response:

Hi Jen, I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner. 

Ray Minkle's profile image
Ray Minkle 
4 years ago

They were very responsive and got my problem fixed the day I called! 

Business response:

HI Ray, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Yisroel's profile image
4 years ago

Good service Quick Service and well done 

Business response:

Hi Yisroel, Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Anonymous's profile image
Anonymous 
4 years ago

It’s a waitsometimes it’s a wait to get a live person the phone . The $75 service fee is a bit much. Other than that AHS is pretty good 

Business response:

Taking care of our members is the main goal here at AHS. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,110 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.