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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m a Realtor and know the value of home warranties. And when I bought my home, it came with AHS, which I highly recommend. Submitting my claim with them was easy and simple. The contractor did a great job re-sealing and setting up a toilet. I'm very satisfied with the experience.
We had a bad circuit board in our outside compressor. It took the Air Doctor tech a little time to get the part in, but it was good. Home Shield's customer experience is fine.
AHS is always great to work with. Services is fast and reliable.
Submitting claims to AHS has been pretty easy. We had an air conditioning issue and they sent Comfort Experts to us. They were at our place in three or four days and the tech who came out was courteous. He figured out what my issue was and did a great job. Things have been working well with my AHS warranty. It's definitely worth it.
The assistance was rapid, and thorough. We requested re-keying of our new home, and someone was made available within 2 days. The job was completed a lot quicker than anticipated, and was done well. We have 5 doors to our home, each had it's own key All questions were answered, the technician was courteous and cheerful, and very knowledgeable of services requested.
I had American Home Shield a few years ago then I switched to another warranty company. This year, I came back to American Home Shield. I hope they can cover more items so homeowners would not worry whether some of the items are covered or not. I hope those items that wear out often could be taken care of by the home warranty. That would really make this more valuable. Otherwise, their claims process is pretty straightforward. Everything’s good. The contractors were very professional and they wore gloves. They also protected... read more
Called for service/repair for garage door on Tuesday (4/14). Repair was scheduled AND completed on Wednesday (4/15). A one day turn-around ? I mean WOW ! Contractor was timely, efficient, and professional. Absolutely excellent service from start to finish.
I've had American Home Shield for almost 10 years. I left them for two years to another company, which I was very disappointed with. I then came back to AHS three years ago and I’m fine with them right now. I've had a few calls and one of the contractors that came was Axis Appliance Repair. They came and they did the job. The icemaker was not working and the mechanism of the knob on the washer machine was broken. They ordered the parts, and they came and replaced them. Now, everything is fine.
Wasnt sure how this was gonna go with this pandemic right now. But they set everything up online and people came to fix our problem within a couple days! Great experience!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,581 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.