American Home Shield

Sam 

on American Home Shield

5 years ago

Bissett Plumbing came out and had done a preseason inspection. And in that inspection, the contractor found out that something was messed up. So he converted that call into a service call, and then came out and completed that. Then, I got back in touch with him because one of my inside units was leaking water profusely. I made another claim with AHS and he called me again and said that would be covered under that previous order because it was neglected to be fixed or addressed.He was putting in a new coil system in the insid... read more

Sarah 

on American Home Shield

5 years ago

I had Sigmond Plumbing come out a few weeks ago and then I had to have them come back. The faucet that was broken. They put a new faucet on and then I had water pouring out from this little cabinet underneath the faucet. I was in a panic and I was even trying to call American Home Shield ‘cause I thought I had water coming through the wall and I thought that my ceiling was gonna fall on the first floor. But it was the seal between the faucet and the counter wasn’t capturing so anytime my kids were washing their hands and spl... read more

Jose 

on American Home Shield

5 years ago

Exclusive Appliance Repair came out for the water heater and they looked at it, and left. They said that it was fine but the water was not heating. So, they came out again and it’s still not heating. The guy said that it was our circulating pump that we need to have looked at. I haven’t called back AHS to schedule somebody to come out and look at it but eventually, I will. I also called AHS to do an AC inspection and it was the same guy who came and fixed the unit one time. He was wonderful and super nice.We’ve been with Ame... read more

Wayne 

on American Home Shield

5 years ago

Chris Appliance Repair came and pointed out that there was nothing wrong with the dryer. The vent was blocked and that was why the heat kept shutting off. He didn't do that stuff but he gave us information on people that clear the vents. I was able to clear it myself. He was very knowledgeable, polite, service-oriented, conscientious, and just a perfect guy. The dryer has been working wonderfully since the repair. Overall, the American Home Shield system works perfectly to me. 

Vincent W. 

on American Home Shield

5 years ago

I had the need to file two claims within this past week and AHS was able to help me solve both issues rapidly. First was a leaking disposal, which was replaced within 2 days of the claim being started, and the second was a furnace that wasn't firing. Both companies that were sent out were efficient and professional. 

Monica 

on American Home Shield

5 years ago

AHS should have a consistent person coming back, though I know it's a little difficult now. For our recent plumbing claim, a previous plumber didn't answer and was kinda standing around listening. I almost felt like he didn't know what he was talking about and he was saying some nonsensical answer that didn't sound right. It was a ridiculous answer that even basic common sense people would say that it was not it. We have dual showers and they're exactly the same. And his answer that a particular part leaked a lot didn't fly.... read more

Diego S. 

on American Home Shield

5 years ago

Service was quick, efficient, and professional. Very happy with this company so far. 

Robin 

on American Home Shield

5 years ago

I usually call in my claims to American Home Shield and it works well for me. It has been a great experience. We haven't had any issues with them and all the people they’ve sent out have been wonderful. 

Francois 

on American Home Shield

5 years ago

There were two problems. I had a faucet problem in the kitchen where a little water was coming out of it and maybe something was clogged because I got water on the toilet in the basement. The contractor fixed the things and I'm satisfied. Last year, I had a problem with the AC system in the summer and it was very hot. The service was okay then as well.