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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast, quick easy. Good rate. Reliable, convenient will continue using
We have been with American Home Shield for over 20 years now and have never had a single problem with them. They are always there for us and ensure whatever the problem is, it is resolved to our satisfaction. We highly recommend AHS to everyone.
The pool didn’t fill up automatically like it was supposed to. The pump does it but it wasn’t working. We had to run water in the pool. My husband called in our claim. However, because with all this stuff going on, the technician from Unified Contractors didn't show up for almost two weeks. Home Shield even called. They talked to a contractor and they couldn't get through. We called one day, at least by the day after, because it was the weekend and the tech didn't show up, and told the customer service what was going on. Hom... read more
Two weeks ago, our upstairs air conditioner unit was not appropriately cooling the space it was for. My wife submitted a claim to AHS and we were contacted by their contractor, Climate King, to schedule the appointment. Their tech did well. The unit needed to be cleaned and after the tech performed that service, it has been operating as intended.
I’ve been with American Home Shield for over a year and I have another property with them. With our claim for the AC, because of the COVID thing that's going on, the technician didn't even have to come into the house, which was helpful. He assessed the situation and did what he had to do with the outside unit and all went well. We have an AC that's working. It was perfect. I had a dishwasher that was serviced about a year ago and it's functioning from the mechanical standpoint but my dishes don't come out clean. They come ou... read more
I had no water pressure one time. Submitting a claim online to American Home Shield for my issue was very easy to do. Van Allen Plumbing, Inc. showed up on the 27th of March and the techs were great. I have since called them to see if they could do an upgrade for me privately and they were willing to do it. But then, everything shut down so we have to wait. Other people should get an AHS warranty.
I’ve had Home Shield for many years and overall, I’m satisfied.
We were considering just letting our warranty with Home Shield drop but decided to keep it just in case. Now, our house starts having so many little things go wrong, so I’m glad that we’ve kept it. The first claim we had was when an electrician came out a month ago. Then, the heat pump had been intermittently working on and off. Sunbelt Electric came out and when the tech was here, it was working so he couldn’t find anything wrong with it. He went up on the roof, checked it, and said that everything was working right. He did... read more
For the five years that I've had American Home Shield, they've been excellent. I did a claim on my AC that broke. Max Air Heating and Cooling came out and fixed it one time, and it broke again. Then they came out, and they had to replace about four items. They got everything fixed on the second visit. They had to order a part that they didn’t have in stock. When they got that in, they found out some other things went out of whack. So, they replaced everything. They did a good job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,605 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.