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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son has Home Shield over in Birmingham and he’s been very happy with it. So I also got them and submitting a claim has been very simple. I had filled out the survey for my AC unit and turned it in. The tech was very professional, very knowledgeable and very courteous. It took a couple of days to fix because he had to find the leak in the air conditioning, but I was very well pleased.
Coastal Locksmith rekeyed all of my doors. The guy did an excellent job. I've had AHS for a little over a month now and overall, it's a good company.
When I put in the claim, someone called me back the very next morning and she did a follow-up then sent a guy out. He surveyed the issue and within a week, he fixed the issue. Everything went fine. Everything that I’ve experienced with AHS thus far has been wonderful. The coverage works wonderful.
I called AHS at about 8 o’clock at night EST, and they referred me to a contractor. I called the number and I was trying to leave a message, but it so happened that someone picked up the phone. I talked to the guy for about 5 minutes. I told him what the issue was and he said the claim just came through. The next morning, they were there at the property and fixed the issue at 9 o’clock. They were great and very professional. I was really surprised to get somebody there so quick.
We had a garbage disposal that was stuck. I sent in a claim and someone came out two days after I did that. The guy who came out was fine and the garbage disposal has been ducky since the service. Overall, I feel good about AHS. I even talk them up to other people.
Home Shield's rep was very knowledgeable of me being new to all this because this is my first home that I’ve purchased. So, they gave me some insight regarding what to expect and what it covered if I need to do any future claims. Everybody has been very nice and professional and understanding regarding me not knowing of everything, what to expect. They took their time in explaining stuff and how the process works. They kept me in the loop, and the tech did as well. When he was on his way, he told me, “Hey, I’ll be there in a... read more
We just bought the house on February 28 and that was when we took over the policy. This was our first claim and the process was very easy and straightforward. Weatherwise did a really nice job when they came out. They were very prompt and professional. We had noticed that, intermittently, we're still hearing the sound that we heard before, a high-pitched vibration in the unit. We were thinking about calling them again and having them come back out. But because it’s intermittent, there would be a chance that the tech would ge... read more
My dryer wouldn't heat one time and I went online to submit a claim to American Home Shield. True Vine Appliance Repair LLC came and the service they provided was fine. He was very professional. We've been with AHS for several years now and we can usually expect their contractor to be out within a day or so depending on which day I report my situation.
We submitted a claim online to AHS for the garage door. Guaranteed Door Service came out and the experience was fine. The garage door is working now. But I’ll be searching around for other home warranties. I’m not sure AHS is the best.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,667 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.