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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield was absolutely great. We called in our first claim as we weren't sure why our air conditioner wasn't working. That process wasn't hard for us. It took about two days and someone from A-US Air Conditioning of Texas came out to get everything fixed. It was just a simple flick of the switch and it only took him about five minutes. We also have a friend who also uses AHS and we’ve gotten nothing but good reviews from her.
I’ve been with AHS for about a year now and the only difficulty I’ve had is with the people I’m speaking with. They all have very heavy accents and it's hard to understand. There’s a bit of a language barrier but other than that, everything seems good for the most part. The contractors have been very professional, nice, quick and efficient. R.E. Graves Heating & Air Conditioning came out for a heating issue. It was cold throughout the winter and we had one nice day so we turned the heat off. Then, the temperature dropped dow... read more
The disposal was making a noise and it was leaking underneath the sink. The technician came here on time and he took care of the problem. He repaired it the same day.
I had a conversation with my dad when I was buying the house and he had been a member of American Home Shield. He’d subscribed to them and said it’s one of the best things he ever did. So, I said, “Okay, dad. I’ll do that.” I've been with AHS for 12 years now. Recently, the washing machine wouldn’t wash anymore. It started making a horrific noise and just quit. I submitted a claim to American Home Shield and the website was very simple to use. I’ve used their website before and I haven’t had any issues with it. The process s... read more
My clothes washer needed to be fixed. It was leaking. I filed the claim online and the tech from AP2 Tech Services called me quickly. He was out the next day. He was very nice. I let him and his co-worker into the laundry room. He's very nice and professional. And as soon as he got the part in, he called and made it right back out the next day to fix it. Now the washer works great and has no leaks. Overall AHS is great.
We built this home 10 years ago. These appliances are the original ones. And doing a lot of reading, two things happen with appliances. If you get a new appliance and they're extremely complex, they have multiple computer boards, et cetera, et cetera, if you’re gonna have a problem, typically, you had it very soon after the appliance goes into service, or depending on the appliance, over time, things start to go wrong. And for the major appliances that we have, like the heating system, cooling system, things of that nature, ... read more
During this pandemic moment, my freezer over froze and went out. So, I had to throw out some food, but I needed to get my freezer repaired. I paid the $100 deductible and Express Appliance came right out. It was a Samsung and the panel wasn’t working right in the ice maker. It had frozen up as well. I thought that when changing the panel, and we'd just check it, pull it out and push it back in and then it would make ice but it didn't. So, the guy had to come back again, but he did a really good job. American Home Shield was ... read more
I called American Home Shield and the contractor called me the next business day and told me that they could come out. The gentleman was out within a couple of days since my call. He was very nice when he came out. I let him know what my issues were and he checked the things that I needed. I had one outlet that whenever you plug anything in it, it would affect not only that outlet but then light is going off in my bathroom. And then in the kitchen, my dishwasher and the garbage disposal would mysteriously stop working. So wh... read more
I had a warranty service with my other house in Alma and they did a great job but when I came here to Booneville, they didn’t cover this area. We live out a ways in the country and not everybody can. Then I saw an advertisement on my phone about American Home Shield and when I called, they said that they could take care of it. That's why I signed up with them. I've had Sears come out and work on the washing machine, and they did a good job. They were here when they said they would be.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,672 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.