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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called American Home Shield and let somebody know that I needed somebody to come out because the furnace wasn't working and it wouldn't come on. Rusty came out that day and got the job done. He took precautions because he wasn't coming in if he didn't. We've been in the house for 15 years and we've been protected with American Home Shield for 15 years as well. When we purchase the house, we wanted a home warranty and we got that. The first year, it paid for itself. So, we kept it because we thought it was a good plan. We h... read more
Something was wrong with the pump and we didn’t know because it still ran, but when it went completely out, I made a request online. The website was very user-friendly and the process was very easy. American Home Shield sent me an email letting me know that they received my service claim and the contractor would be contacting me. A guy from Varner Spas & Pool came and he was very good. Now, the pump is perfect.
The guy from the first company that AHS sent went into our attic, noticed the leak and said that we needed a larger drain pan, but he never bothered to take out any tools or figure out where the leak was coming from. All he did was give us a recommendation. We called AHS after and they sent out another company for a second opinion. Godfather Company found that we had a leak in our coil. It was definitely a better experience than when the first company came out. We were very happy with everything Godfather did, from ordering ... read more
The toilet was stopped up so we just need a new one. It was flooding the upstairs and going through the ceiling into the vent downstairs. J & K Plumbing's tech was great. He was very helpful. I just don’t know if it’s going to be covered or not. The tech said, “They’ll get back to you and let you know if it’s covered.” Everything went pretty easily.
I got American Home Shield when I bought this place and it has been good so far. You can submit a claim online and usually, you have a contractor within 24 hours. Either you reach out to the contractor or the contractor reaches out to you. When I put in a claim, someone was scheduled but they couldn’t come out for a week and a half. I had to call AHS and ask if they could get another contractor, and they did. It was easy to change a contractor, which was probably a 20-minute process. I recently did the regular pre-season mai... read more
Great service. The technician arrived timely. He was friendly, asked appropriate questions to help identify and find the electrical problem I was having. He diagnosed the problem and fixed quickly and efficiently.
Perry Mechanical came out to fix our AC unit. It took a couple of weeks for them to come out because of the Coronavirus but they did great. AHS is a good company. Everything's good. It's just that the Coronavirus kinda slowed everything down but I understand that.
We had a clogged valve by my water heater to where it wasn’t allowing any hot water to run through my house. Before I knew I was covered there was another plumbing company that came and they told me that I had to replace my whole water heater. So then I called American Home Shield to make sure and then KamKo Plumbing came out. And now the water heater pressure’s good. It was a simple fix. So I was grateful for that. When I call AHS they send people out the next day. The warranty makes homeowners feel easier with their unexpe... read more
I'm a Realtor and I've used American Home Shield for years! I always encourage my clients to purchase AHS when they close. AHS is very reliable and has excellent service contractors who take good care of us.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,677 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.