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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My air conditioning was not kicking on and I went online to submit a claim to American Home Shield. When I got the first email, it said to expect the contractor within a couple of days. Then, I got a call the next day saying that the contractor would be there the following day. The guy came over and checked everything. He said that the message from the thermostat was not getting to the unit so he changed out the thermostat. I was happy with it. I haven't had any issues with working with AHS. The only downfall would be the pr... read more
Their service is pretty straightforward. It's great. It was easy to submit claims. When my AC unit wasn't cooling, the contractor came over and they fixed the issue.
AHS's contractor, GE Appliances, came to service my appliance issue. The tech came within a good timeframe and he was professional. He was in and out especially with all the Corona stuff going on. He did a really good job and fixed my issue. Everything went really well with this claim.
I submitted a claim to AHS because I had part of the house that there was no power. JC Electrical came out and within 20 minutes, they identified the problem and then resolved it in about 45. So, it was great. I was happy. The process to get it started is okay. In these times with the pandemic going around, there was a concern. First of all, I didn’t have power for part of the house and there was no way to get a priority put on it. AHS told me I could call the contractors. And so, I tried calling them but there was no answer... read more
I go online and submit a claim or I call it in. This last time, I went online. When I call Home Shield, I get a return within the same day. And when the technician had to come out, they notified me upon arrival. Everything works out. It really worked with my scheduling. When the technician from KNS Plumbing came in, with this coronavirus going around, we had a conversation about debt. We also had a conversation about him and his wife getting ready to have a baby. I was there while he was working and he was very nice and poli... read more
Exceptional service and worth every penny. We were subscribed to American Home Shield (AHS) home warranty by the seller of our home and thought nothing of it during the sale. While on a business trip I got a call from my wife telling me the pluming in our new home was backed up. It was Sunday and before calling the plumber I remembered AHS. I asked my wife to give them a call not sure how it would work out. Minutes later she called back telling me she had been assigned a plumber and she had all the contact information. While... read more
My air conditioner unit was leaking from the inside one time. I submitted a claim to American Home Shield and they sent out their contractor T.J. Morgan. In this case, the hose that runs outside got clogged up and that blew the hose out. I've been with AHS for maybe a year now and I like that with them I can pay if their contractor comes out or pay when I call in. Also, if I can't really put all the information about my claim online, I can call in. It's easy to call but it's easy to submit my claim online too. Their contract... read more
My dryer wouldn’t get hot and I called the claim in. I’d rather do it on the phone, personally, 'cause it would be like I was getting on their nerves when I call. Their rep just said that she would send me the phone number and I could call the company. It took about two days to get in contact with the company. It was a good service from Home Shield. Everything has been perfect.
I had been thinking about getting a warranty for a couple of years. I thought it was a good idea to start. A friend of mine had mentioned that her mother-in-law used American Home Shield. I was like, okay, good enough for me. I've been with AHS for over six months now. Recently, I had an AC issue, it wasn't cooling. Then the contractor came the same day that I filed the claim online to AHS. Everything's been perfect since then.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,677 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.