American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,695 reviews
Carol Anne L.'s profile image
5 years ago

Great service. The technician arrived timely. He was friendly, asked appropriate questions to help identify and find the electrical problem I was having. He diagnosed the problem and fixed quickly and efficiently. 

Robin's profile image
5 years ago

Perry Mechanical came out to fix our AC unit. It took a couple of weeks for them to come out because of the Coronavirus but they did great. AHS is a good company. Everything's good. It's just that the Coronavirus kinda slowed everything down but I understand that. 

Oren's profile image
5 years ago

We had a clogged valve by my water heater to where it wasn’t allowing any hot water to run through my house. Before I knew I was covered there was another plumbing company that came and they told me that I had to replace my whole water heater. So then I called American Home Shield to make sure and then KamKo Plumbing came out. And now the water heater pressure’s good. It was a simple fix. So I was grateful for that. When I call AHS they send people out the next day. The warranty makes homeowners feel easier with their unexpe... read more

Ellen N.'s profile image
5 years ago

I'm a Realtor and I've used American Home Shield for years! I always encourage my clients to purchase AHS when they close. AHS is very reliable and has excellent service contractors who take good care of us. 

Valerie's profile image
5 years ago

We’ve had American Home Shield with other houses before that we weren’t the first owner on and they saved our butts. With our house now, we’ve been here for over a year and a half. We made a claim for our AC unit and AHS gave us Bella Heat & Air for the repair. This claim went well. It was really cool to be able to pick someone that I could look up, see that it isn’t a random company and that they have a good rating.When the tech came out, he replaced the same part as someone just replaced it last year. He said that it was i... read more

Basil's profile image
5 years ago

I've had them for about three years and the couple of times that I had to call them, they responded. Their repair people are okay. For the thing that they cover, they did good on the two times that I had to use them. 

Paul M.'s profile image
5 years ago

Our repairmen were excellent. They both knew exactly what to do, and their expertise was obvious. American Home warranty is worth the cost for the piece of mind you get. 

Louis's profile image
5 years ago

The recent claims we had with American Home Shield were both done fairly rapidly. When the garbage disposal was messed up, the young man came in and he was here about 15 minutes and decided that it was jammed up and it needed to be replaced because it had a leak. He went to his truck and got a new one, came in, and 30 minutes later he was through. It was working, and he left. Reese Air came out and they were here and they found the problem. They put a new motor on a blower on the air conditioner and they were gone in about 3... read more

Marshall's profile image
5 years ago

My disposal wasn't working one time and was just making a humming sound when I turned on the switch to activate it. I called American Home Shield and their rep said that I should allow 24 hours for ASAP Plumbing Services to reach out to me. They called me later that day. ASAP came out to do service and the two guys from there were very friendly. They explained what occurred and recommended what to check before calling going forward. Things have been working fine since then. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,695 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.