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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always get timely service and great businesses to complete my repairs
I was renting the home and then I had a Realtor that was supposed to have been returning me the keys. But when she mailed me the keys, her office din not mail them properly. So the keys got lost in the mail and I had to have all the locks rekeyed. I filed a claim with American Home Shield and then Realty Rekey came out to change the locks. I would highly recommend American Home Shield. They’ve done an excellent job for me. Even if I buy another house, I’m gonna stay with American Home Shield.
The cooler kept cutting off. Water Control Plumbing came and fixed it. They were professional, although I called them a few times and sometimes, they sent the wrong guy. They told me the water line was wrong and they fixed it. At first, I had to call another subcontractor and he said there was nothing wrong with the line. Then, it was freezing and it wasn’t and I'm still having an issue with a water leak. It's been close to a year since the first time I called for this claim and it isn’t completely solved yet. But overall, H... read more
I made two claims to American Home Shield which were both on my heat pump. My warranty was so new because I had just gotten it and on the first time the contractors had to come, they had to put the coolant inside of it to see if that would work. It worked for about two weeks, and then it got cold here again where I live, and then it got hot again, and then it wouldn't work anymore. So, I had put in another claim and K.S. Wilson had already called me. They've put in an order for a new heat pump, and they'll bring it when it c... read more
There was a bad electrical switch in my garbage disposal and submitting the claim to American Home Shield was a very easy process. The contractor handled the issue with professionalism and everything works now.
We've been with AHS for 26 years. One time, our refrigerator was not getting gold though the freezer part was working. We gave American Home Shield a call on the telephone. Their reps said their contractor would notify us when they could be expected within 24 hours. J & A Appliance Repair, LLC notified us in less than 24 hours and provided good service. However, things have been performing poorly since and I've had to call J & A to come back. The tech got in contact with me today and scheduled an appointment for next Tuesday... read more
We had no AC for three weeks. It took the contractor a week to get out here just to see what was wrong. Once they got out there, they realized that there was a leak in the coil and they said they couldn't fix it until the leak was fixed. They came back a week later and fixed the coil. Then, they said that the compressor was broken, so the AC was still not working. On the third week, they came back and put the compressor in. The AC has been repaired and we’re happy. They did a good job. It’s a good thing that the weather wasn... read more
For the most part, American Home Shield has been pretty solid. My Realtor sends an update with typical things that you should do throughout the month in terms of home maintenance, which instead of being web-based, it's a calendar or a magnet that I have on my fridge. I helps me make sure I go throughout my checkpoints throughout the year to get things done. That helped and for other consumers that would be something that they could use.The air conditioner was unseemly warm. We had to use it but it didn’t come on top. We put ... read more
I called because of an electrical issue in my master bedroom. I was contacted by the contractor within 24 hours and an appointment within 48 hours. Great customer service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,677 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.