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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield recently put me win touch with an effective A/C service company after my A/C unit stopped working - we later found out due to a clogged drain line, which the service company's technician fully corrected within an hour, giving us relief after several days' "down time". Good job, American Home Shield
Business response:
Michael, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Very East to put in a Claim. An excellent Appliance Repair Company and Repairman.
Business response:
Steve, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Some agents are not professional and not helpful. They are almost disrespectful. However, some are extremely helpful. It is hit or miss service. One year ago, I tried to cancel the service due to extremely unprofessional and disrespectful experiences with agents and vendor, but were convinced with an extremely helpful agent. I used AHS again lately, and I experienced a same thing. Helpful and extremely genuine agent and lying and disrespectful agent. I am considering to cancel the service.
Business response:
Taka, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Good service. Solve promptly. The time gap to repair is ambivalent.
Business response:
Dear Federico, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Business response:
Dear Jeri, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
We are always satisfied with the time frame of our problem being solved
Business response:
Tammy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Easy to place request, quick response and updates, issues have all been addressed to my satisfaction, except the random leak of my dishwasher.
Business response:
Dear Stevie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah Please provide your contract number.
Attention to problem and service provided
Business response:
Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I had multiple appliances with problem. They were all diagnose as unable to repair. All of my appliances were replaced. One of the item was not available in the shopping site, so I was offered a cash out option. I shop outside and found an appliance of my liking. I sent all of the supporting documents of the cost to AHS. I received a check reimbursement g to for the money that I spent purchasing my appliance. Very happy with how’s my case was handle.
Business response:
Mary, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,230 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.