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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
Jamie Zavala's profile image
Jamie Zavala 
a year ago

Quick repairs. Well worth the money. Thanks 

Business response:

Dear Jamie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Melissa Hudson's profile image
Melissa Hudson 
a year ago

Great service. Mr N was very knowledgeable and courteous. My fridge is doing great. 

Business response:

Dear Melissa, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Jose's profile image
Jose 
a year ago

I love the piece of mind of having a warranty that covers most that my insurance dosnt. 

Business response:

Jose, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Rosemary Champlain's profile image
Rosemary Champlain 
a year ago

Wonderful experience. I needed my ac unit serviced. Made the appointment about 8:30 pm. The next morning the ac company called to schedule the appointment for the next day! I had to put it off one day due to a previous commitment. The next day, right on time, my tech showed up and had me up and running within an hour. This was my first experience with a home warranty company and I couldn't be happier! Thank you! 

Business response:

Dear Rosemary, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Paula's profile image
Paula 
a year ago

Appliance First did an excellent job of communication with me and installing my new cooktop that had to be replaced. I was not happy when i received a message that American Home shield could not find an installer and I would have to find one on my own. Appliance First was assigned to my job after I first reported my cooktop shorted out. I had to spend two hours with different people on the phone trying to get a dispatch work order assigned to have him install the cooktop. In he end I was very pleased but getting there was no... read more

Business response:

Dear Paula, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Elizabeth's profile image
Elizabeth 
a year ago

Representative resolved my issue quickly. 

Business response:

Elizabeth, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Thomas's profile image
Thomas 
a year ago

Geoffrey was great. The first plumbing company you sent a few weeks ago was horrible. They charged us $1.800 to cut out a piece of leaking pipe. I had contact with another plumber here in Brevard cty and they would have charged $600. Geoffrey said $800. I do not want to see that plumber from Orange cty again. It would be nice if you could get a contract with a plumber here in Brevard cty. 

Business response:

Thomas, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Bonnie Linville's profile image
Bonnie Linville 
a year ago

I really never had an issue with AHS or anyone that they have sent to the house. However, I've noticed that they charge you for the service call before the person even gets to my home. I assume that's because people don't pay it when they should? 

Business response:

Bonnie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

G P's profile image
G P 
a year ago

Not fast enough when I have no central air 5 nights so far. Also can't understand people who answer the phone 

Business response:

Dear GP, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.