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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,609 reviews
Jorge's profile image
a year ago

Customer service and professionalism affordable 

Business response:

Dear Jorge, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Ana Amezaga's profile image
Ana Amezaga 
a year ago

Best company ever!they always fix it with no excuses! Always on time and the best cover for your home! Super professionals 

Business response:

Ana, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

n/a's profile image
a year ago

I’ve had ups and downs with American home shield over the years at both my home and rental property, but based on my recent experiences, this company has taken a turn for the better and continues to improve its customer service. I was thinking of trying out a new company and then couldn’t because overall, AHS has been good to me and I as more reliable than the other company I tried. I’ve had a refrigerator replaced and a washer/dryer based on malfunctions of the products. Additionally, as of late I’ve had very timely resolut... read more

Business response:

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Thomas's profile image
a year ago

Geoffrey was great. The first plumbing company you sent a few weeks ago was horrible. They charged us $1.800 to cut out a piece of leaking pipe. I had contact with another plumber here in Brevard cty and they would have charged $600. Geoffrey said $800. I do not want to see that plumber from Orange cty again. It would be nice if you could get a contract with a plumber here in Brevard cty. 

Business response:

Thomas, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Phil's profile image
a year ago

Prompt and professional service with a desire to satisfy the customer. 

Business response:

Dear Phil, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Clayton Schneider's profile image
Clayton Schneider 
a year ago

Fast response and resolution to our appliance failure. 

Business response:

Clayton, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Bonnie's profile image
a year ago

I love the fact I have a problem and they have someone there as soon as possible. It is really great... 

Business response:

Dear Bonnie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Ed's profile image
a year ago

AHS was easy to contact. The AC company you assigned was extremely difficult to contact. 

Business response:

Ed, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Federico Cruz's profile image
Federico Cruz 
a year ago

Good service. Solve promptly. The time gap to repair is ambivalent. 

Business response:

Dear Federico, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,609 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.