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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,924 reviews
Latonia Grier's profile image
Latonia Grier 
2 years ago

The overall service is excellent. Price, service & providers are great. 

Business response:

Dear Latonia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Willie's profile image
Willie 
2 years ago

You seem to get push back on valid claims or you get service techs that charge 2 to 3 times the standard price. Becuase i ont have the time or access to do most of this myself i have to use something in the meantime. Im not sure how long. The customer service at AHS is good. That is a shining star, but what you get afterwards is questionable. 

Business response:

Dear Willie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Stanley's profile image
Stanley 
2 years ago

Quick and helpful with the times I need to use the service. 

Business response:

Stanley, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Portia Martin's profile image
Portia Martin 
2 years ago

Excellent service technician. Quick service. Great resolution. I would recommend them to anyone. 

Business response:

Portia, Dear Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Calvin's profile image
Calvin 
2 years ago

the company pays for some of the covered items not all the covered ones 

Business response:

Calvin, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Conrad's profile image
Conrad 
2 years ago

Business response:

Dear Conrad, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Douglas Miller's profile image
Douglas Miller 
2 years ago

Immediate assignment of a qualified contractor. Website is good but usually can also speak with a representative within a very short wait. Uses very qualified contractors who are very responsive to requests for service. 

Business response:

Dear Douglas, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Patricia's profile image
Patricia 
2 years ago

We like the convenience, quality of service and peace of mind that comes with AHS. 

Business response:

Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Debra's profile image
Debra 
2 years ago

Very convenient and professional. Service people were great! 

Business response:

Dear Debra, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,924 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.