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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Website makes it easy to file a claim and see all pertinent information.
Business response:
Dear Robert, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
The wait for a service repair person is too long.
Business response:
Dear Michael, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I think the warranty is wonderful, it has been helpful since my husband cannot physically do some of the work anymore. The only complaint I have is when I call I usually get someone who I cannot understand them speak. By the time I'm done I am wore out and not sure whether I got things taken care of.
Business response:
Nancy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Excellent response to my issue. Sent knowledgeable and competent technician. Resolved my issue.
Business response:
Dear NapTown, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
We have been able to avoid spending a huge amount of money on replacing things in our older home because of the warreny.
Business response:
Dear Hope, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Always friendly on the phone and help desk seems knowledgeable
Business response:
William, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The first plumbing appt did not resolve issue but the company returned 3 weeks later & new parts in tank resolved the problem.
Business response:
Denise, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Thank you for the service! They came in and completed the job. Also, they were very professional.
Business response:
Dear Kimberly, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Dave arrived on time and with the right equipment to inspect my AC unit. First time i've ever had AC and home inspector recommended to have it looked at. Fortunately, nothing wrong, no noises or squeals, but he explained for future purpose the motor and pulleys.
Business response:
Dear Steve, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,829 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.