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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,609 reviews
savannah cleary's profile image
savannah cleary 
a year ago

Offers great options to keep appliances in your home protected 

Deborah's profile image
a year ago

best rating overall. Would highly recommend to others and have 

Reina's profile image
a year ago

I'm so happy with AHS every time I request service immediate they give me the solution Thanks AHS 

Veronica's profile image
a year ago

Easy to work with and quick resolution of my plumbing problem 

Jackie Williams's profile image
Jackie Williams 
a year ago

My monthly payment is too high for 20yrs 

Betty Arnold's profile image
Betty Arnold 
a year ago

The follow through of the technicians that are assigned to make the repair have been high quality. As long as i can request service via the computer i'll stay with AHS. Calling for service is headache with the long, long wait times. 

Caroline's profile image
a year ago

Appliance plus tech still not resolved few weeks ago issues , stated parts back ordered. Disappointed with service tech Taking too long to resolve issue Appliance 

Business response:

I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Kim 

David Snyder's profile image
David Snyder 
a year ago

Bast HVAC was great. Jim, the technician explained the problem and fixed it. I also found the furnace has a small crack in the heat exchanger. He gave me a quote with a good price. He also explained home warranty will only replace the furnace with the cheapest one of the same size. 

Business response:

David, We are so happy that you enjoyed your experience with us! We appreciate the great revieew and look forward to working with you again soon. Sincerely, Kim 

Tyce Bell's profile image
Tyce Bell 
a year ago

The customer service is difficult sometimes because on the initial call it is usually someone in another country and they don't always understand what you are trying to communicate to them. 

Business response:

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,609 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.