American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,573 reviews
jim raun's profile image
a year ago

Responds promptly. Professional services who get the task done right. 

Business response:

Dear Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Charles's profile image
a year ago

Efficient arranging a plumber and saving me considerable money. What is not to like. 

Business response:

Hi Charles, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide. 

Suellen's profile image
a year ago

I like knowing I don't have to hunt for a repairman when I need something fixed. All I do is file a claim and Home Shield does the rest. And I like knowing what the bill will be - no surprises. And I like the fact that the repairman shows up on time, knows what needs fixing and does it. I like being given the name and phone number of the person who will be coming to fix the problem, and I feel safe opening the door. 

Business response:

Suellen, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Irene's profile image
a year ago

I like the coverage they just need to train some of their employees not to hung up on you when they don't have an answer for you. 

Business response:

Dear Irene, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

B&R Construction's profile image
B&R Construction 
a year ago

I like that the whole process was simple and they was on time and fixed the issue quickly 

Business response:

B&R Construction, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Lakemia Champagne's profile image
Lakemia Champagne 
a year ago

They put my work orders in quickly. I just think they should cover more with air conditioning units. 

Business response:

Lakemia, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide. 

Tom Perri's profile image
Tom Perri 
a year ago

I like that you don't have to call anyone to get service for a problem. Everything is done on the computer. And service response is rather quick. 

Business response:

Dear Tom, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Paige's profile image
a year ago

I love my HSA! I have comfortable knowing I have a polity that will protect my family home! 

Business response:

Paige, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Latonya Veasley's profile image
Latonya Veasley 
a year ago

Easy to file a claim. AHS also offers at discounted prices several other things such as handyman services, lawn care etc. Amazing customer service, website weary ti navigate and top quality companies selected to perform the services that do not offer shady business practices. 

Business response:

Dear Latonya, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,573 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.